Why is my payment not credited to my available credit? I have made a big payment yet my...

GetHuman1911703's customer service issue with Credit One Bank from January 2019

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The issue in GetHuman1911703's own words
Why is my payment not credited to my available credit? I have made a big payment yet my available didn't go up.
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I have an issue with Credit One Bank too
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Credit One Bank

Customer service issue
Reported by GetHuman1911703
Jan 7th, 2019 - 6 mons ago
I have an issue with Credit One Bank too
Not resolved
Seen by 7 customers so far
Similar issue to 3323 others
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Timeline
GetHuman1911703 started working on this issue
Jan 7th 2:14am