I have got approved for a credit card through you guys and my credit line was $*** and...

GetHuman-aefriedr's customer service issue with Credit One Bank from April 2019

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The issue in GetHuman-aefriedr's own words
I have got approved for a credit card through you guys and my credit line was $*** and my cash advance was $**. I only spend $** on that card and now it says my current balance is $***. Why would you do that ****?
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Credit One Bank

Customer service issue
Reported by GetHuman-aefriedr
Apr 27th, 2019 - 3 mons ago
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman-aefriedr started working on this issue
Apr 27th 1:06pm
GetHuman-aefriedr indicated the issue is not fixed yet.
Apr 28th 1:11pm
GetHuman-aefriedr indicated the issue is not fixed yet.
Apr 28th 1:13pm
GetHuman-aefriedr indicated the issue is not fixed yet.
Apr 28th 1:13pm
GetHuman-aefriedr indicated the issue is not fixed yet.
Apr 28th 1:13pm