Was making payment my system froze. So dont know if payment posted and need confirmatio...

GetHuman2929715's customer service issue with Credit One Bank from May 2019

Help with my Credit One Bank issue
The issue in GetHuman2929715's own words
Was making payment my system froze. So dont know if payment posted and need confirmation *. I really don't want a late fee because of this. I can't get back in my account on my device right now. Can you help?
GetHuman2929715 did not yet indicate what Credit One Bank should do to make this right.
I have an issue with Credit One Bank too
How GetHuman2929715 fixed the problem
I used a different device and finally was able to log back into my account. All the info was there.
Please help with my Credit One Bank issue
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Credit One Bank

Customer service issue
Reported by GetHuman2929715
May 15th, 2019 - a mon ago
I have an issue with Credit One Bank too
Fixed
GetHuman2929715 shared how to fix
Seen by 5 customers so far
Similar issue to 4840 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman2929715 started working on this issue
May 15th 9:21pm
GetHuman2929715 confirmed the issue is fixed. Hooray!
May 16th 9:28pm