My phone has been locked because someone had changed the password and fingerprint compl...

GetHuman-mevo's customer service issue with Cricket Wireless from November 2019

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The issue in GetHuman-mevo's own words
My phone has been locked because someone had changed the password and fingerprint completely.I would like it to be fixed ASAP because I will be on vacation soon.
GetHuman-mevo did not yet indicate what Cricket Wireless should do to make this right.
How GetHuman-mevo fixed the problem
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Cricket Wireless

Customer service issue
Reported by GetHuman-mevo
Nov 26th, 2019 - 3 mos ago
Not resolved
Seen by 3 customers so far
Similar issue to 876 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
GetHuman-mevo started working on this issue
Nov 26th, 2019 3:00am