i need help to login my acct. i had my daughter set it up before and she put a security...

GetHuman-olveraad's customer service issue with Cricket Wireless from November 2019

Help with my Cricket Wireless issue
The issue in GetHuman-olveraad's own words
i need help to login my acct. i had my daughter set it up before and she put a security question didnt write it down and now doesnt remember the info for thr acct. my user id is aolvera** and i dont remember password but before i reset it i have to answer what is fav. restaurant. we dont remember. how can i proceed with resetting password without knowing sec. question ???
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Cricket Wireless

Customer service issue
Reported by GetHuman-olveraad
Nov 28th, 2019 - 3 mos ago
Fixed
Seen by 6 customers so far
Similar issue to 873 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
Timeline
GetHuman-olveraad started working on this issue
Nov 28th, 2019 6:18am
GetHuman-olveraad indicated the issue is not fixed yet.
Dec 3rd, 2019 12:32am
GetHuman-olveraad indicated the issue is not fixed yet.
Dec 3rd, 2019 2:26am
GetHuman-olveraad confirmed the issue is fixed. Hooray!
Dec 3rd, 2019 1:48pm