Hello,**I am writing to you in regards to an escalated matter than began in July before...

GetHuman3788161's Problema de queja con D.R. Horton de octubre 2019

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La mejor manera de presentar una queja es enviar el problema por teléfono y pedir hablar con un gerente. También puede enviar formularios de comentarios por correo electrónico o en el sitio web. También puede enviar el problema al administrador local.
The issue in GetHuman3788161's own words
Hello,**I am writing to you in regards to an escalated matter than began in July before we moved into our new home. The issue was with the irrigation system running beyond our cities watering schedules. The home was receiving notices and eventually fines because of this. We were scheduled to have gardeners come out to help us with the new irrigation system in which they missed both scheduled dates and said "we are too busy". I struggled with figuring out the watering schedule with the irrigation system and finally just turned it off. My first time escalating the matter, a Mr. Stewart Siegel came out and set my irrigation up for me correctly. He also began investigating the huge water bills that were racked up along with fines. I am asking that DR Horton reimburses me for a portion of these bills. Since then, Mr. Siegel was suppose to be in contact with is manager, but it appears his manager has better things to do. All I am asking is for DR Horton to own up and assist with this mistake and reimburse these fines and a large portion of the monstrous water bills. I have been more than patient and this should not take nearly a month to resolve. Mr. Siegel and his manager has copies of the water bills and fines as well. **You may reach me at the following contacts:******@***.com******@***.com*Cell: ***-***-****

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D.R. Horton

Problema de queja
Reported by GetHuman3788161
oct. 18º, 2019 - hace 2 años
Not resolved
Visto por 13 clientes hasta ahora
Problema similar a 117 otros
0 clientes que siguen esto

Timeline

GetHuman3788161 comenzó a trabajar en este problema
oct. 18º, 2019 2:07pm
GetHuman3788161 indica que el problema aún no se ha solucionado.
oct. 18º, 2019 8:45pm
GetHuman3788161 indica que el problema aún no se ha solucionado.
oct. 18º, 2019 8:45pm