DISH Customer FAQ

DISH Network offers a wide variety of channels across different packages, including local channels, sports networks, news channels, entertainment options, and premium channels. Popular options include ESPN, AMC, CNN, and HBO. The exact channels available can vary by package and location. You can choose from various channel lineups based on your preferences and viewing habits.

To change your email address, log in to your DISH account and navigate to the account settings or profile section. Look for the option to update your email address. Enter the new email address and save the changes. You may also receive a confirmation email at your new address to verify the update.

To have the ground mount mast for your DISH antenna replaced, please refer to the service options available through your account or service agreement. You may need to schedule a service visit for the replacement. There is a link to the most up-to-date contact information right here on this page to assist with your request.

To set your DISH service for hearing impaired accessibility, you can enable closed captions through your receiver settings. Navigate to the settings menu, select "Accessibility," and then turn on closed captions. This will allow subtitles to appear for programs that support them. You can customize the appearance of the captions, such as font size and color, to suit your preferences.

There could be several reasons you're unable to watch your recorded shows. It's possible that there is a technical issue with your equipment or that your DVR is experiencing a temporary glitch. If your DVR is too full, it may struggle to access certain files. Restarting your receiver may resolve the issue. Ensure that your recordings haven’t expired or been deleted automatically due to settings. If the problem persists, explore any available troubleshooting options in your menu.