I booked percel sent to France ** November and I paid £** your company said they tried...

GetHuman-monwarkh's problema de servicio al cliente con DPD de enero 2022

Ayuda con mi problema DPD
First: share to improve GetHuman-monwarkh's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-monwarkh's own words
I booked percel sent to France ** November and I paid £** your company said they tried * times to delivery my percel but my brother lives in ** floors if no one call or leave any documents how did he know someone came to delivery percel.he spoke with local dpd office they said percel still in uk they need *day to inquire this issue they sent *email and * December i called customer service to give them new address from * December to ** of December no one didn’t changed my address but I called everyday and who ever picked my phone they said they changed my address ** December I called again and one woman picked up my phone and she told me no one didn’t changed my address and she changed my address she told me it will sent one to two day after then I called almost everyday who ever picked my phone everyone said it will sent one to two days .** of December I called and one gentleman picked up my phone and he told me I will sent back to address after I called few times and they told I got my percel * to * week .I called again ** of January they said I have to pay another £**.** p.otherwise I don’t get my percel.I paid £**.** p and I got my percel ** of January in my uk address.I paid almost £** but I haven’t got nothing my percel still in my home .I get all documents now I need my money back please let me know ASAP

GetHuman-monwarkh did not yet indicate what DPD should do to make this right.

How GetHuman-monwarkh fixed the problem

We are waiting for GetHuman-monwarkh to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DPD's attention and get better help faster. Tap below to get started.
¿Tienes DPD problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

DPD

Problema de servicio al cliente
Reported by GetHuman-monwarkh
ene. 17º, 2022 - hace 4 meses
Not resolved
Visto por 7 clientes hasta ahora
Problema similar a 531 otros
0 clientes que siguen esto
Items needed
Nombre en la cuenta
Dirección de Envio
Dirección de correo electrónico en la cuenta
El número de rastreo

Timeline

GetHuman-monwarkh comenzó a trabajar en este problema
ene. 17º 1:24pm