While trying to Use "Zoom Application" my video image is like a ghost on a Green Screen...

GetHuman-ralvanak's problema de servicio al cliente con Dell - Tech Support de junio 2020

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Nombre, número de pedido, dirección de facturación, dirección de correo electrónico en la cuenta, número de serie de la máquina y número de producto de la máquina
The issue in GetHuman-ralvanak's own words
Participate in a Zoom Meeting with Colleagues ... While trying to Use "Zoom Application" my video image is like a ghost on a Green Screen
The participants requested I turn off the video it was making them ill.
I would like to know if the issue is with my video camera or software
I am a retired Dell employee, I have purchased and used Dell laptops for many years. Used Dell laptops at work for ** years
I have downloaded and reinstalled the APP * different times. I have also downloaded the App to my iPhone & iPad without issue.
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Dell - Tech Support

Inspiron **- **** Series
Problema de servicio al cliente
Reported by GetHuman-ralvanak
jun. 9º, 2020 - hace 2 años
Not resolved
Visto por 22 clientes hasta ahora
Problema similar a 570 otros
0 clientes que siguen esto

Timeline

GetHuman-ralvanak comenzó a trabajar en este problema
jun. 9º, 2020 6:15pm
GetHuman-ralvanak indica que el problema aún no se ha solucionado.
jun. 10º, 2020 3:08pm
GetHuman-ralvanak indica que el problema aún no se ha solucionado.
jun. 10º, 2020 3:13pm