Dick's Sporting Goods Customer FAQ

If you placed an order but don’t have any package information, it’s possible that your order is still being processed. Please check your email for order confirmation and shipping updates. Package information may also take some time to be updated in the system after shipment.

Yes, you can return sneakers without the box, as long as they are in new and unworn condition. However, it's best to check the specific return policy for any exceptions or requirements regarding the condition of the sneakers.