Dollar General Customer FAQ

The following are a few easy steps to log in to your Dollar General account: Visit Dollar General's official website and navigate...

To transfer a Dollar General gift card to another account, you will need to contact customer service. Once you provide them with the...

Locating your Dollar General account number is a simple process that can be done in a few steps. You can ensure you have the correct...

While it's impossible to merge two separate Dollar General accounts into one entirely, customers can contact customer service and request...

Dollar General ships grocery orders to its customers using DoorDash. It ships non-grocery orders via FedEx. If your Dollar General...

Dollar General has a delivery service. It uses DoorDash to ship grocery orders and FedEx to ship other orders. If your order is late,...

If you need a Dollar General delivery that was supposed to be delivered by USPS, and it goes missing, you may be frustrated. However,...

If a customer receives a damaged item during a delivery from Dollar General, there are several steps that can be taken to address the Next, the customer should review the delivery receipt or any accompanying paperwork for information regarding returns or exchanges. Dollar General typically has policies in place to handle damaged items, including options for refunds or replacements. Depending on the circumstances, it may be necessary to initiate a request for a return or report the damage. Customers can often find guidance on how to proceed with this process on the official Dollar General website. This site provides contact information, return policy details, and any other relevant instructions that may be specific to the customer’s order. By following these steps, customers can effectively address the concern of receiving a damaged item while ensuring they adhere to the appropriate procedures established by Dollar General. It is beneficial to keep the damaged item and packaging intact until the issue is resolved, as this may be required in the return process or for inspections....

Dollar General emphasizes offering low prices, making it a popular shopping destination for budget-conscious customers. If you are...

Dollar General's policies regarding order cancellations or modifications typically depend on various factors such as the status of If a customer wishes to make changes or cancel an order, it is advisable to do so as quickly as possible after completing the purchase. For those who have made an order through the website, reviewing the terms and conditions on the current web page may provide specific guidance on order management. Customers should also be aware that items purchased may have different return policies should a cancellation not be feasible. For more detailed information on how to proceed with a particular order, visiting the official Dollar General website may provide additional insights and relevant contact information....

Dollar General accepts a variety of payment methods to accommodate its customers. Customers can pay using cash, which is often the For those who prefer digital payment options, Dollar General also allows customers to use mobile payment platforms such as Apple Pay, Google Pay, and Samsung Pay at many locations, providing a convenient solution for those who wish to avoid carrying physical cards or cash. Please note that some stores might have specific policies regarding the acceptance of certain payment methods, so it is always wise to check with the store directly if you have any questions. For the most current information regarding payment methods and any possible changes, it is advisable to visit the appropriate section of the Dollar General website, where up-to-date details can be found....

As of now, Dollar General does not support the use of gift cards for online purchases. Gift cards can typically be redeemed for in-store It is important to note that policies may occasionally change, so it is a good idea to check the official Dollar General website for the most current information regarding gift card usage and other available services. By visiting the website, customers can find specific details about gift cards, including how to check their balance and the terms and conditions associated with them. This helps ensure that shoppers have the latest and most accurate information regarding their Dollar General gift cards....

The Dollar General Black Friday catalog focuses on different pages, complete with numerous special deals for you. You can make the...

Dollar General Black Friday has amazing discounts, where you can get a significant percentage off on specific items upon purchase....

Dollar General has Cyber Monday deals on their product. To find these deals, you can subscribe to email newsletters from Dollar General...

Dollar General participates in the Cyber Monday sale event to give discounts to their customers. To order an item from Dollar General...

You can benefit from discounted prices from Dollar General once you purchase their items during Black Friday. If you buy a defective...

Dollar General allows you to return Cyber Monday items within 30 days from the day that you purchase them. To return an item to Dollar...

Customers can exchange products purchased both online and at a retail location. However, customers should pay close attention to the...

Placing an order on Groupon takes longer to process than many other sites. If your order says processing, it may be due to a payment...

When you receive a defective, damaged or wrong item from Dollar General, you should return it for an exchange or a refund. However,...

If there is an error after you place an order from Dollar General, you are eligible for a refund. That applies to the physical and...

Both online and in store purchases are eligible for return. For both, you will need to present your receipt and return all items in...

Customers can return items within thirty-days of purchase online and at a retail location. Customers will need to include their receipt...

Dollar General typically operates with convenient hours to accommodate its customers. Most stores open at 8:00 AM and close at 9:00...

Dollar General's return policy is designed to provide customers with a straightforward process for returning items. Generally, most...

Dollar General does not currently offer a traditional membership or loyalty program like some other retail stores. However, they do...

Yes, coupons can indeed be used at Dollar General. The store accepts a variety of coupons, including both manufacturer coupons and...

Dollar General does not have a formal policy for price matching. Instead, the company focuses on providing low prices on its products For customers who are curious about specific deals or prices on products, it can be helpful to check the current web page for the latest offers. Additionally, it is always a good idea for customers to keep an eye on the weekly ad, where Dollar General highlights special promotions and discounts on selected items. If a customer has a particular item in mind, they are encouraged to compare the price in-store with local competitors to ensure they are getting the best value. Overall, Dollar General strives to maintain affordability and a variety of options to meet customer needs without engaging in price matching....

Dollar General typically does not accept expired coupons. Their coupon policy is designed to ensure that all coupons are valid and It is important to keep an eye on the expiration dates of coupons before planning a shopping trip. Customers can find detailed information about Dollar General's coupon policies on their official website. This resource will provide the most accurate and up-to-date information regarding their coupon acceptance, promotions, and any other specific requirements that may apply. By checking the website, customers can ensure they are fully informed when using coupons at Dollar General and can maximize their savings while shopping at the store....

Dollar General typically allows customers to use more than one coupon on a single purchase, but specific rules may apply depending...