Im not one to complain but this has been a nightmare. A week ago now I ordered plain wi...

GetHuman-kmminmn's customer service issue with Domino's Pizza from December 2019

Help with my Domino's Pizza issue
First: share to improve GetHuman-kmminmn's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kmminmn may need:
Your name, Location of restaurant, and Order number
The issue in GetHuman-kmminmn's own words
Im not one to complain but this has been a nightmare. A week ago now I ordered plain wings with a sandwich and some garlic twists. It took ** minutes for the driver to arrive after the tracker said the driver left the store. The store is merely a ** minute jaunt down highway ** from me. The food was still warm but am starting to congeal. Then to my horror there was no sauce or dipping cup for the twists. I paid more for extra sauce even and not one drop was to be found in my order. I like to eat my food hot and not have to wait another ** minutes for the REST of my order so I let it go. I tried to use the delivery insurance but it used an old outdated number that I had replaced on my account months ago to verify my identity. So that was a bust. I went online to lodge a complaint and haven't even got an email or a phone call back. Every time I call the customer service hotline they are either "not taking messages" or closed. During their business hours. Severely disappointed, it’s one thing to make a mistake and forget some sauce but then the real disrespect comes with absolutely no customer service after the order at all. I’ve been a loyal customer since I was ** and made my pizza profile and got the app. Not that it matters to Dominos as long as they get their money obviously. So disgusted.
GetHuman-kmminmn did not yet indicate what Domino's Pizza should do to make this right.
How GetHuman-kmminmn fixed the problem
We are waiting for GetHuman-kmminmn to fix the problem and share the solution with the rest of us customers.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Domino's Pizza customer problems.
What Do I Do If My Domino's Order Is Missing Something?How do I get Domino's Pizza to refund my charge?How do I make a complaint to Dominos?
Do you have a customer issue as well?
We can help you get Domino's Pizza's attention and get better help faster. Tap below to get started.
Having Domino's Pizza issues too?
Get tips from pros & other customers, and get it handled faster:
Para obtener mejores resultados, escriba al menos 100 caracteres
Esta dirección de correo electrónico no es válida

Domino's Pizza

Customer service issue
Reported by GetHuman-kmminmn
Dec 13th, 2019 - 2 mos ago
Not resolved
Seen by 4 customers so far
Similar issue to 3187 others
0 customers following this
Timeline
GetHuman-kmminmn started working on this issue
Dec 13th, 2019 11:42pm