I have a collection notice on my report that shouldn’t be there. I made a payment arran...

GetHuman3943965's customer service issue with Equifax from November 2019

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Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Phone number
The issue in GetHuman3943965's own words
I have a collection notice on my report that shouldn’t be there. I made a payment arrangement and they messed it up. They didn’t send me a bill or late notice and instead, sent it straight to a collections agency when I thought the bill was being paid through the arrangement. They refused to fix their mistake after being asked about it.
GetHuman3943965 did not yet indicate what Equifax should do to make this right.
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Equifax

Customer service issue
Reported by GetHuman3943965
Nov 15th, 2019 - 3 mos ago
Not resolved
Seen by 4 customers so far
Similar issue to 4057 others
0 customers following this
Timeline
GetHuman3943965 started working on this issue
Nov 15th, 2019 8:09pm