The question we are asked most often is about how to talk to Experian customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
To cancel an Experian alert, you can log into your Experian account and navigate to the alerts section. From there, you should have the option to manage or cancel your alerts. Follow the on-screen instructions to complete the cancellation process.
Asked May 18, 2025 2:58 AM
I am paying $25.99 /month for experience fraud and identity monitoring service. I want to cancel but am unable to access the account online. The charge is on my credit card every month. How can I cancel?
You can cancel your Experian identity monitoring service by following the cancellation instructions provided in your account settings. If you are unable to access your account online, the most up-to-date contact information for assistance is available right here on this page.
Asked Mar 18, 2025 6:43 PM
Unable to access my account. I activated 2-step security, but my registered phone number is no longer valid. I don’t get pin to my present phone number.
If you're unable to access your account due to changes in your registered phone number for 2-step security, please follow the steps provided in the account recovery options on the login page. You might find alternatives for verifying your identity or updating your contact information. If you still encounter issues, there is a link to the most up-to-date contact information right here on this page.
Asked Mar 8, 2025 6:35 PM
how can i change my phone number for experian account
To change your phone number for your Experian account, you can typically do this within your account settings. Log into your Experian account, navigate to your profile or account settings, and look for the option to update your contact information. Follow the prompts to enter your new phone number. Make sure to save the changes before exiting.
Asked Mar 5, 2025 9:41 PM
I am contacting experience because I'm having issues logging into my account I've tried to go through the password reset process but it's not allowing me to so I need to speak to an actual human to give me log back into my account!
There is a link to the most up-to-date contact information right here on this page that you are viewing. Please check that link for assistance in getting your account access issues resolved.
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