I need to close my deceased son's ACCOUNTS - one was hacked and being used by a black p...

GetHuman7053883's problema de servicio al cliente con Facebook de enero 2022

Ayuda con mi problema Facebook
First: share to improve GetHuman7053883's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7053883 may need:
Correo electrónico en la cuenta, número de teléfono en la cuenta, nombre del titular de la cuenta y foto del pasaporte o licencia de conducir
The issue in GetHuman7053883's own words
I need to close my deceased son's ACCOUNTS - one was hacked and being used by a black person so he opened another with HIS photo. My son was a white male. Who do I give this information to?*I am elderly and would like to speak to a person so they can help locate the ACCOUNTS AND CLOSE THEM - DON'T WANT TO USE THE COMPUTER TO DO THIS.*Judith Christiansen****-***-****

GetHuman7053883 did not yet indicate what Facebook should do to make this right.

How GetHuman7053883 fixed the problem

We are waiting for GetHuman7053883 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
¿Tienes Facebook problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Problema de servicio al cliente
Reported by GetHuman7053883
ene. 24º, 2022 - hace 4 meses
Not resolved
Visto por 4 clientes hasta ahora
Problema similar a 660 otros
0 clientes que siguen esto

Timeline

GetHuman7053883 comenzó a trabajar en este problema
ene. 24º 2:29pm