The question we are asked most often is about how to talk to FedEx customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Can I get a partial refund if my package is not delivered when it was supposed to be delivered
FedEx offers a money-back guarantee on certain services for packages that are not delivered on time. However, specific terms apply, and eligibility for a partial refund may depend on the service used and the circumstances of the delay. Please review the details of your service agreement for more information on refund options.
Asked Mar 13, 2025 1:59 AM
I need to eliminate the requirement of a signature for delivery.
To eliminate the requirement of a signature for delivery, you can set your delivery preferences through your FedEx account. Look for options regarding signature requirements when you manage your shipments or deliveries. This can usually be done in your profile settings or during the checkout process.
Asked Dec 16, 2024 9:51 PM
Where is your Fed ex office in Fresno so I can pick up my pkg.
There is a link to the most up-to-date contact information right here on this page, where you can find the location of the FedEx office in Fresno to pick up your package.
Asked Dec 13, 2024 11:06 PM
How do I talk to a live agent at fed ex?
To talk to a live agent at FedEx, use the link provided on this page for the most up-to-date contact information. This will help you reach a representative directly.
Asked Nov 21, 2024 10:20 PM
The address on my package that’s being delivered is wrong. How can I correct it
To correct the address on a package being delivered, you can request a delivery change through the FedEx tracking page or the FedEx Delivery Manager tool. You may be able to modify the address if the package is still in transit and hasn't been delivered yet. Please note that there may be restrictions or fees associated with making these changes.
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