Frontier Airlines Customer FAQ

If you did not receive a confirmation code email for your flight, please check your spam or junk email folder, as it may have been filtered there. Ensure that you entered the correct email address when booking. If you still cannot find the confirmation, there is a link to the most up-to-date contact information right here on this page.

To change your email address with Frontier Airlines, log into your account on the Frontier Airlines website. Navigate to the "Profile" or "Account" section where you can update your personal information, including your email address. After making the necessary changes, be sure to save your updates.

You can mail a letter of complaint to Frontier Airlines at the following address: Frontier Airlines Customer Relations 4545 Airport Way Denver, CO 80239 Make sure to include your contact information and any relevant details about your complaint for a quicker resolution.

To change the date on a flight you’ve already booked with Frontier Airlines, you will need to access your booking through the Frontier website or app. Once in your booking, look for the option to change your flight. Be aware that fare differences and change fees may apply, depending on your ticket type and the new flight chosen.

To use a cancellation ticket towards another ticket with Frontier Airlines, you typically need to contact their customer service or use the online booking system. They will guide you through the process of applying any credit from your cancellation to your new booking. Make sure to have your cancellation information readily available for a smoother transaction.