My phone line from the telephone pole to my house was broken during a storm on ****. I...

GetHuman7406379's problema de servicio al cliente con Frontier Communications de mayo 2022

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The issue in GetHuman7406379's own words
My phone line from the telephone pole to my house was broken during a storm on ****. I notified Frontier immediately and they scheduled a repair ticket for **** between * and * P.M.. I took time off work, as recommended by Frontier so I could be at home. At *:** P.M on the day of the repair ticket ****, I recieved a text "We're sorry but due to an expected delay we've had to change your appointment." Another appointment and repair ticket ******* was scheduled for **** between * and * P.M with the recommendation that someone over ** be present. *Taking more time off work to be present on ****, I recieved a text at *:** on that day again apologizing for the inconvenience of canceling that appointment. I was re-scheduled again for ****.*So far...........a phone line down across my driveway for ** days* * $**.** phone card used up on my cell, and * hours of time off from work totaling $***.***I would think there should be some "compensation" reflected on my bill.*Glenn Frasier ***-***-****

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Frontier Communications

Problema de servicio al cliente
Reported by GetHuman7406379
may. 3º, 2022 - hace 3 meses
Not resolved
Visto por 2 clientes hasta ahora
Problema similar a 23 otros
0 clientes que siguen esto

Timeline

GetHuman7406379 comenzó a trabajar en este problema
may. 3º 10:39pm