I reset Index scale and now it won't reconnect. I have done this before successfully...

GetHuman5922535's problema de servicio al cliente con Garmin de abril 2021

Ayuda con mi problema Garmin
The issue in GetHuman5922535's own words
I reset Index scale and now it won't reconnect. I have done this before successfully. Not working this time. I am following instructions.**I reset, get the BT, ANT, & Wifi icons. It connects to the iOS device, then the Wifi, but now I get the wrench icon with just the Wifi icon. I've done this a half dozen times and am out of patience. The internet message boards say this is a known issue and can't be fixed?! Hope not. On the plus side, I can weigh myself, but it doesn't connect to Garmin in any way.

GetHuman5922535 did not yet indicate what Garmin should do to make this right.

How GetHuman5922535 fixed the problem
I bought a new scale. Unfixable issue, unfortunately.
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Garmin

Problema de servicio al cliente
Reported by GetHuman5922535
abr. 4º, 2021 - hace 8 meses
Fixed
GetHuman5922535 shared how to fix
Visto por 10 clientes hasta ahora
Problema similar a 1164 otros
0 clientes que siguen esto
Items needed
Tipo de Garmin
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Número de teléfono
Correo electrónico en la cuenta
Domicilio o dirección de facturación
Número de garantía

Timeline

GetHuman5922535 comenzó a trabajar en este problema
abr. 4º 8:19pm
GetHuman5922535 confirmó que el problema está solucionado. ¡Hurra!
abr. 7º 2:05am
GetHuman5922535 confirmó que el problema está solucionado. ¡Hurra!
abr. 8º 8:15pm