I got a new android phone, upgraded to Androind ** , I have a viooactive * that worked...

GetHuman-goodallr's problema de servicio al cliente con Garmin de abril 2021

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The issue in GetHuman-goodallr's own words
I got a new android phone, upgraded to Androind ** , I have a viooactive * that worked great with Android *.**The watch does great at recording data, but the app fails to import it. I have restarted the phone numerous times, unloaded and reloaded the app. I have also updated the tracker. All the things I was tracking keep vanishing. At the moment it shows heart rate, but no steps, sleep, etc. I have attempted to edit my day and add steps, intensity etc. They may appear for awhile, but the next day all vanish again.**Does the app not work with Android **?

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Garmin

Problema de servicio al cliente
Reported by GetHuman-goodallr
abr. 25º, 2021 - hace 7 meses
Not resolved
Visto por 19 clientes hasta ahora
Problema similar a 1177 otros
0 clientes que siguen esto

Timeline

GetHuman-goodallr comenzó a trabajar en este problema
abr. 25º 11:10pm
GetHuman-goodallr indica que el problema aún no se ha solucionado.
abr. 28º 12:45pm