I got a new android phone, upgraded to Androind ** , I have a viooactive * that worked...

GetHuman-goodallr's problema de servicio al cliente con Garmin de abril 2021

Ayuda con mi problema Garmin
First: share to improve GetHuman-goodallr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-goodallr may need:
Tipo de Garmin, nombre del titular de la cuenta, número de teléfono, correo electrónico en la cuenta, domicilio o dirección de facturación y número de garantía
The issue in GetHuman-goodallr's own words
I got a new android phone, upgraded to Androind ** , I have a viooactive * that worked great with Android *.**The watch does great at recording data, but the app fails to import it. I have restarted the phone numerous times, unloaded and reloaded the app. I have also updated the tracker. All the things I was tracking keep vanishing. At the moment it shows heart rate, but no steps, sleep, etc. I have attempted to edit my day and add steps, intensity etc. They may appear for awhile, but the next day all vanish again.**Does the app not work with Android **?

GetHuman-goodallr did not yet indicate what Garmin should do to make this right.

How GetHuman-goodallr fixed the problem

We are waiting for GetHuman-goodallr to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Garmin customer problems.
¿Cómo obtengo soporte para dispositivos de Garmin?¿Cómo presento un reclamo de reparación o garantía a Garmin?
Do you have a customer issue as well?
We can help you get Garmin's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
¿Tienes Garmin problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problema de servicio al cliente
Reported by GetHuman-goodallr
abr. 25º, 2021 - hace 7 meses
Not resolved
Visto por 19 clientes hasta ahora
Problema similar a 1177 otros
0 clientes que siguen esto


GetHuman-goodallr comenzó a trabajar en este problema
abr. 25º 11:10pm
GetHuman-goodallr indica que el problema aún no se ha solucionado.
abr. 28º 12:45pm