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GoFundMe Customer FAQ

Top Answers & How-to Guides

How do I Contact GoFundMe Customer Service?

The question we are asked most often is about how to talk to GoFundMe customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Phone Number on My GoFundMe Account?

Changing your phone number on GoFundMe.com is a pretty simple process. Just make sure that you have everything that you need...

How Do I Change the Name on My Gofundme Account?

GoFundMe is the most trusted crowdfunding platform on the internet You need to name your account or fundraiser when raising...
Ask any question you have about GoFundMe customer service, get an answer now.

Recent GoFundMe Customer Questions

How do I change the beneficiary on GO FUND ME PAGE

To change the beneficiary on your GoFundMe page, you need to log in to your account and go to the campaign you'd like to edit. Look for the "Edit" option and navigate to the beneficiary section. From there, you can update the beneficiary details as needed. Keep in mind that changing the beneficiary must comply with GoFundMe's policies. Always ensure that the new beneficiary is aware and has agreed to this change.
Asked May 5, 2025 4:41 PM

Why is there a fee associated with my withdrawal from my go fund me

The fee associated with withdrawals from GoFundMe helps cover the costs of payment processing and other operational expenses. This fee ensures the platform can maintain and improve its services while providing a secure environment for fundraisers and donors.
Asked Mar 14, 2025 3:20 PM

Is there a customer support phone number for GoFundMe account?

There is no customer support phone number for GoFundMe. To find the most up-to-date contact information, please refer to the link provided on this page.
Asked Mar 8, 2025 3:14 AM

How do I change the email address that’s used in the GoFundMe me page that I set up? My name is Amy Bialek

To change the email address associated with your GoFundMe page, log in to your account. Navigate to your account settings, where you will find an option to update your email address. Enter the new email address and save the changes. Make sure to verify the new email address if prompted. If you encounter any issues, consult the support resources available on the site.
Asked Feb 16, 2025 3:12 PM

I did not know there was a tip of €46 on my donation. Please refund me this amount back

If you do not recognize a tip on your donation, we recommend reviewing the transaction details in your account. Tips are optional contributions that go to GoFundMe to help support the platform. Refunds for tips are typically not processed. Please refer to the most updated contact information available on this page to get assistance with your specific situation.
Asked Dec 18, 2024 10:50 AM

Help me with my GoFundMe customer service issue

Account Management

How Do I Change My Phone Number on My GoFundMe Account?

Changing your phone number on GoFundMe.com is a pretty simple process. Just make sure that you have everything that you need...

How Do I Change the Name on My Gofundme Account?

GoFundMe is the most trusted crowdfunding platform on the internet You need to name your account or fundraiser when raising...

How Do I Recover My Gofundme Account?

If you can't access your GoFundMe account for some reason, you don't have to worry or start thinking of opening another...

Campaign Adjustments

How Do I Stop and Cancel My GoFundMe Fundraiser?

You can stop and cancel your gofundme.com fundraiser by following the hints and steps given above. It's a practical thing to do...

How Do I Change My Gofundme Goal Amount?

After setting up your GoFundMe, you can always add or reduce the amount to suit your changing goals. GoFundMe also allows you...

How do I change my campaign link on GoFundMe?

GoFundMe is a versatile fundraising platform that allows you to raise funds for yourself, a loved one, or an organization. To...

What should I include in my campaign story?

An effective campaign story on GoFundMe should include a captivating introduction, a personal narrative that highlights your...

How do I add updates to my GoFundMe campaign?

Users can add updates to their GoFundMe campaign by logging in, selecting their campaign, and clicking the "Update" button....

Fund Withdrawal

How Do I Get a List of People Who Donated to My Fund on Gofundme?

How else can you get the list of donors besides getting in touch with the customer support team. Contact Gofundme and present...

How Do I Get My Money Back from Gofundme?

GoFundMe allows you to request a refund. Followthese helpful instructions to get a refund from GoFundMe.

Why can't I withdraw money from GoFundMe?

GoFundMe is a platform for raising money for various causes, but withdrawing funds can be problematic. To withdraw money, you...

Can I withdraw money from my campaign before it's fully funded?

Campaign creators on GoFundMe can withdraw funds anytime, even if their campaign has not reached its funding goal. This allows...

Fees and Policies

How Do I Cancel My GoFundMe Campaign and Return My Donor's Money?

GoFundMe.com is a great way to raise money for a worthy cause. However, sometimes that cause, after consideration, may prove...

What fees does GoFundMe charge for fundraising?

GoFundMe's fees differ based on the fundraiser type and country. In the U.S., personal fundraisers typically have no platform...

Promotion and Sharing

How do I promote my GoFundMe campaign?

To effectively promote a GoFundMe campaign, organizers should create a compelling narrative with engaging headlines and rich...

How can I share my fundraiser on social media?

To share a fundraiser on social media using GoFundMe, users can directly share it via buttons for platforms like Facebook and...
We look to the GoFundMe issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
GoFundMe issues reported to GetHuman
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