I have donated to a campaign but cannot edit or add a comment after the fact. When I tr...

GetHuman7617025's problema de servicio al cliente con Gofundme.com de julio 2022

Ayuda con mi problema Gofundme.com
The issue in GetHuman7617025's own words
I have donated to a campaign but cannot edit or add a comment after the fact. When I try to do it from my receipt it just goes back to the page to edit and doesn't save my comment. This is on the gofundme platform

GetHuman7617025 did not yet indicate what Gofundme.com should do to make this right.

How GetHuman7617025 fixed the problem
I finally got to log a ticket with the helpdesk via their autobot chat feature. I typed can I email you and that started a series of questions to raise my query to a real person. Issue solved in less than ** hours then.
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Problema de servicio al cliente
Reported by GetHuman7617025
jul. 9º, 2022 - hace 3 meses
Fixed
GetHuman7617025 shared how to fix
Visto por 21 clientes hasta ahora
Problema similar a 255 otros
0 clientes que siguen esto
Items needed
Nombre de usuario
Contraseña
Dirección de correo electrónico en la cuenta

Timeline

GetHuman7617025 comenzó a trabajar en este problema
jul. 9º 10:33am
GetHuman7617025 confirmó que el problema está solucionado. ¡Hurra!
jul. 10º 6:27am