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Google Customer FAQ

Top Answers & How-to Guides

What is Google's Phone Number?

The question we are asked most often is about how to talk to Google customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google...

How Do I Change My Email with Google Voice?

Google Voice is an awesome free service that allows you to receive a transcribed message to your email account. If you need to...
Ask any question you have about Google customer service, get an answer now.

Recent Google Customer Questions

My old phone got damaged and I want to activate my 10 year old Google ID. I am facing 2 step verification problem.

To activate your Google ID and address the two-step verification issue, you can use recovery options such as backup codes or another device where you have signed in. Check if you've set up an alternative option like an authenticator app or a recovery phone. If you've lost access to all methods, Google provides account recovery steps to regain access. Please follow those steps carefully to recover your account.
Asked Aug 1, 2025 3:53 AM

My new Samsung was stolen and my Google password was changed

If your Google password has been changed and you can no longer access your account, it’s important to recover it as soon as possible. Go to the Google account recovery page and follow the prompts to regain access. You may need to provide information to verify your identity. Additionally, consider enabling two-factor authentication once you regain access to enhance your account’s security.
Asked Jul 30, 2025 5:49 PM

how to fix google notifications to work again

To fix Google notifications, ensure that notifications are enabled in your device settings. Check the app settings for Google to confirm that notifications are allowed. Make sure your device isn’t in Do Not Disturb mode, as this can silence notifications. Clearing the app’s cache can also help; go to Settings, find the Google app, and select “Clear Cache.” Restart your device to refresh the settings. If issues persist, updating the app to the latest version may resolve the problem.
Asked Jul 29, 2025 10:15 PM

how to get back old Gmail I no longer have phone number or backup email

If you no longer have access to your recovery phone number or email for your Gmail account, you can try the account recovery process. Visit the Google Account Recovery page and follow the prompts. You may be asked a series of questions to verify your identity. This could include answering security questions or verifying information related to your account usage. If you're unable to recover your account through these methods, access may be limited.
Asked Jul 28, 2025 3:11 PM

A payment was authorized through Google that I never authorized

If you notice a payment that you did not authorize, it's important to take immediate action. Check your transaction history and account settings. You may need to report the unauthorized transaction through your payment settings. Ensure your account has not been compromised by changing your password and enabling two-factor authentication if you haven't already. For further assistance, refer to the link for the most up-to-date contact information on this page.
Asked Jul 22, 2025 4:28 PM

Help me with my Google customer service issue

Voice Services

How Do I Change My Google Voice Number?

You can use the Google Voice website, app, or contact customer service to change your Google Voice number. There may be various...

How Do I Edit My Business Information on Google?

To summarize, editing your business details on Google has become increasingly easy. First, you have to find your business on...

Account Management

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google...

How Do I Change My Email with Google Voice?

Google Voice is an awesome free service that allows you to receive a transcribed message to your email account. If you need to...

How Do I Recover a Google Account That I No Longer Have Access To?

Unless you're engaged in nefarious activities with your Google account, a disabled Google account is usually an error. Google...

How do I recover my disabled Google account?

If your Google account is disabled, there are steps you can take to recover access. Start by visiting the Google Accounts page...

How Can I Update My Google Account?

You can choose to update information like your birthday or your gender if you created an account with the wrong details or if...

Refunds and Support

How Do I Get a Refund from Google?

Whether you purchased a digital item from Google and changed your mind, it doesn't work properly or someone made an...

Is It Possible to Get Technical Support from Google?

To receive technical support from Google, start by visiting the Google support website and selecting the appropriate service...

How Do I Let Google Know There's Something Wrong with a Page?

This article explains how to communicate issues with web pages to Google. To begin, it is important to identify the specific...

Privacy and Security

How Do I Get My Information Removed from Google Search?

If your personal information appears in Google search results and you want it removed, you can often get Google to remove it...

How Do I Enable Two Step Verification with Google?

While a strong password can help protect your Google account, it can only do so to an extent. Therefore, two-step verification...
We look to the Google issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Google issues reported to GetHuman

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