After almost a month I finally got * of my lost suitcase, but I'm still missing my pink...
GetHuman7679048's problema de servicio al cliente con Greyhound de julio 2022
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After almost a month I finally got * of my lost suitcase, but I'm still missing my pink dog stroller and my clear see through umbrella. I try to call the downtown Miami Florida Gray Hound Bus Company ONLY to get transferred to everywhere else in the world I even got connected to someone in Africa. The experience on your buses was NOT a memorable experience I was traveling with my service animal and because someone scared her causing her to back I was told by your driver IF she barks again I would have to leave the bus and find a way to get to my destination. From NYC to Miami Florida I had to stay in my wheelchair and it was uncomfortable. I did appreciate one of your driver's he went out of his way for me when I had a medical issue and he helped me.. With ALL due respect the experience I had on your buses I will now be traveling either by train or another bus company and I will make sure NO one in my family or friends DON'T use Gray Hound.*Your company REALLY needs to teach your employees how to deal with people with disabilities and service animals
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