My ex-husband Was moving back to New York from Phoenix Arizona he was going to drive hi...

GetHuman7848895's problema de servicio al cliente con Greyhound de septiembre 2022

Ayuda con mi problema Greyhound
First: share to improve GetHuman7848895's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7848895 may need:
Nombre en el boleto, número de reserva, número de boleto, fechas de viaje, número de confirmación, destino, dirección de correo electrónico en la reserva, dirección de facturación y teléfono de facturación
The issue in GetHuman7848895's own words
My ex-husband Was moving back to New York from Phoenix Arizona he was going to drive his van engine died near Sayre Oklahoma so he sold the van to a junkyard and was going to get a bus ticket with Greyhound which he did for some reason they told him he could pick the bus up at a courtesy stop a truck stop and it said it was at *:** the night before last long behold about **:** at night no bus so he called me I live in New York and asked if I could try to find out some information because he doesn't know where he's at or anything he doesn't know that area so I had called the police department and they said oh boy there's no buses or taxis or anything around here it's inserted area meanwhile Oklahoma City which is where they should have told him to go was over *** miles away therefore he was pretty much stranded and I said why did they tell you to go to say it to a courtesy stop he said he didn't know why but either way he was screwed because he was stuck there now so not yesterday but the morning before was the last time we spoke to him cuz now his phone died also and I've called Greyhound six different numbers I was given the last two days I've spent over * hours and ** minutes on whole times getting representative that's at all they don't know how to do that find out if he got on the bus or not from somewhere because it's Police Department told me to call Greyhound and they will have a record if I give them his name and when you go to get on a bus you got a hand in your ticket and his name is on the ticket therefore I would know that he got there and it's safe because it's been almost * days

GetHuman7848895 did not yet indicate what Greyhound should do to make this right.

How GetHuman7848895 fixed the problem

We are waiting for GetHuman7848895 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Greyhound customer problems.
¿Cuál es la franquicia de equipaje para Greyhound?¿Qué hago si Greyhound pierde mi equipaje?
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
¿Tienes Greyhound problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Greyhound

Problema de servicio al cliente
Reported by GetHuman7848895
sep. 30º, 2022 - hace 2 meses
Not resolved
Visto por 4 clientes hasta ahora
Problema similar a 29 otros
0 clientes que siguen esto

Timeline

GetHuman7848895 comenzó a trabajar en este problema
sep. 30º 7:30pm