Groupon Customer FAQ

We recommend checking with your neighbors or anyone at your delivery address to see if the package was mistakenly received by someone else. Additionally, check with the carrier for more information, as they can provide details about the delivery. If you still can't locate your order, you can find the most up-to-date contact information on this page to get assistance from Groupon.

Groupon vouchers typically have a set expiration date, and they cannot be extended after that date has passed. However, if the voucher is still valid, you may be able to use it for the services or goods it describes. Always check the specific terms for your voucher, as some may have exceptions.

Expired Groupons may not be redeemable, but it's possible that some merchants will honor them after the expiration date. Check the terms of the specific deal to see if there's any grace period or options available. If it's a gift card or has a specific policy, it might still hold value even if expired. Always try reaching out directly to the merchant for clarification.

There is a link to the most up-to-date contact information right here on this page that you are viewing. You can reach out to Groupon's customer service for assistance with your issue.

If you purchased tickets and did not receive a code, please check your email, including your spam or junk folder. The ticket codes are typically sent to the email used for the purchase. If you still can't find it, there is a link to the most up-to-date contact information right here on this page for further assistance.