Hello, my name ist Michaela Becker and I am from Germany. I booked a stone hut in Kames...

GetHuman6280482's Problema de acceso a la cuenta con HomeAway.com de julio 2021

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The issue in GetHuman6280482's own words
Hello, my name ist Michaela Becker and I am from Germany. I booked a stone hut in Kames , reservation nr: *********, object Nr ********* name pier cottage* i must cancel the booking, because of the rules of managed isolation from the Scottish government.- which we can*t follow there. We are a family with * members and our plan was to accompay my son to Edinburgh, because he will start to go to school there for * month. But we can*t stay at this small place for all the isolation time where no food service etc will be to manage.* I talked to Mr Fleming how we should resolve the problem and he advised me to get in contact with you. Till now I paid *** Pounds for the reservation , which I would like to get back.**Please write me how to manage the problem.**Greetings**Michaela Becker*So hopefully, you can help me to cancel the booking.

GetHuman6280482 did not yet indicate what HomeAway.com should do to make this right.

I expected to be allowed to use the cottage. Unfortunalelly Covid would force me into Quarantine.
We hoped that Germany and German tourists would be put on the Green List, due to the low infection rates here but unfortunatelly this is not what we can expect, based on the information from German and Scotish embassies we could collect.
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Problema de acceso a la cuenta
Reported by GetHuman6280482
jul. 1º, 2021 - hace un año
Not resolved
Visto por 26 clientes hasta ahora
Problema similar a 307 otros
0 clientes que siguen esto
Items needed
Nombre en la cuenta
Dirección de Envio
Dirección de correo electrónico en la cuenta

Timeline

GetHuman6280482 comenzó a trabajar en este problema
jul. 1º, 2021 3:58pm