JustFly Customer FAQ

JustFly is a travel service used to find the best deals on things such as flights, hotels, rental cars, and cruises. In most cases,...

Changing or cancelling a flight booking on JustFly is generally subject to the specific terms and conditions associated with the airline If a traveler wishes to make a change to their booking, they can often do so directly through the JustFly website. In most cases, there will be an option to view your booking, where you can find the details regarding change fees, if applicable, and instructions on how to proceed. Likewise, to initiate a cancellation, there is usually a designated area on the website where you can enter your booking information and understand the relevant policies associated with your specific flight. Travelers are encouraged to review the cancellation policy that was presented during the booking process, as well as any notifications that may have been sent via email. For further details and the most up-to-date information, especially if you are unsure about your options, it may be beneficial to refer to the JustFly website directly for guidance on your specific situation and to access any contact information that may be available....

In the event that a flight booked through JustFly is delayed or canceled, there are several steps that a customer may consider. First, If a flight is delayed, the airline usually provides updates on the expected departure time. Passengers may have access to amenities such as meal vouchers or accommodation, depending on the length and cause of the delay. It is advisable for travelers to check the specific policies of the airline regarding delays, as these can vary widely. In the case of a cancellation, airlines often offer passengers the option to rebook on the next available flight. Additionally, travelers may be eligible for a full or partial refund, depending on the circumstances surrounding the cancellation and the fare rules of the ticket purchased. JustFly may provide various options for managing reservations, and customers are encouraged to review their booking details on the JustFly website. For the most accurate and detailed information specific to flight delays or cancellations, referring to the current webpage may provide valuable guidance and resources....

Users interested in utilizing a travel voucher with JustFly should first ensure that the voucher is valid and has not expired. Typically, In some cases, vouchers may have specific terms and conditions, including limitations on travel dates, destinations, or eligible flights, which should be carefully reviewed. If the voucher does not seem to function correctly during the booking process, please check for any troubleshooting tips on the webpage or consider reviewing FAQs for assistance. For updated policies regarding travel vouchers or any additional assistance, it is advisable to refer to the current JustFly web page. This ensures users have the most accurate information pertaining to their specific situation....

JustFly does provide options for users to make changes to their itineraries after a booking has been confirmed, but the exact flexibility When seeking to modify an itinerary, users typically have the option to adjust details such as travel dates, flight times, or even passenger information. To make these changes, customers usually need to visit the JustFly website and access the "Manage My Booking" section or a similar area on the platform. There, users can enter their reservation details and view the available options. Additionally, keep in mind that any changes can incur fees, depending on the airline's rules as well as the policies associated with the fare class. Be certain to review the fare rules before proceeding with any adjustments. If you require additional support, it is advisable to check the JustFly website for contact information, as assistance may be available through the customer service resources they provide. This way, travelers can ensure they fully understand their options and any potential costs associated with modifying their itinerary....

JustFly, as a travel booking platform, does not have a specific baggage policy of its own. Instead, the baggage allowance is determined When booking a flight through JustFly, customers should pay close attention to the luggage information provided during the booking process. This information will typically include the number of bags allowed, weight restrictions, and any fees that may apply for checked or carry-on bags. It is important to check directly with the airline for the most accurate and up-to-date baggage policies, as these can change frequently. For further details about baggage allowances, travelers can usually find helpful information on the airline’s official website or through their customer service. Additionally, JustFly's web pages may offer links or guidance related to baggage policies....

The check-in procedure for flights booked on JustFly generally follows the same guidelines as other travel booking platforms, as JustFly It is advisable for passengers to check the specific airline's website for detailed instructions on their check-in process, as policies can vary from one airline to another. Online check-in is usually available twenty-four to forty-eight hours before the scheduled departure time. When checking in online, passengers usually need to enter their confirmation number, which they would have received via email from JustFly upon booking their flight. After completing the online check-in process, travelers can usually print their boarding passes or receive them on their mobile devices. If checked baggage is part of the travel plan, passengers should arrive at the airport with enough time to check their bags and get through security. Therefore, it is crucial to arrive early, especially for international flights, to ensure a smooth travel experience. For further details, the current web page may provide additional information on check-in procedures specific to the airline....

Upgrading a seat on a flight booking through JustFly may depend on several factors, including the airline's policies and the specific...

When booking flights for infants or children on JustFly, there are certain restrictions and guidelines that travelers should keep in It is important to note that infants typically require a separate seat if they are two years old or older. In many cases, when booking for children, the fare may vary depending on the airline, and there may be additional requirements for children traveling alone, such as unaccompanied minor services. Additionally, identification requirements may vary as well. Some airlines may require proof of age, such as a birth certificate, to verify that the child qualifies for any applicable discounts or when flying as an infant. Travelers are encouraged to review all airline-specific policies carefully on JustFly’s website before making a booking to ensure compliance with the relevant age requirements and to understand any potential fees or restrictions that may apply....

When booking flights through JustFly, it is important to be aware that additional fees may apply for selecting specific seats on your During the booking process on the JustFly platform, you may be presented with options to select your seats. If available, the prices for these different seating options will typically be displayed, allowing you to make an informed decision. It is advisable to review the policies of the specific airline operating your flight, as each airline has its own rules regarding seat selection fees. If you would like more detailed information regarding seat selection and fees, it is best to look on the JustFly website or the specific airline’s page to ensure you have the most accurate and up-to-date information....

JustFly does provide options for travel insurance, which can be an important consideration for travelers. Travel insurance can help...

If a traveler misses a connecting flight booked through JustFly, there are several steps to consider for addressing the situation. If the traveler missed the connection due to their own delay, it is advisable to contact the airline directly for rebooking options. Most airlines offer a range of choices for passengers who have missed their flights, albeit sometimes with fees. Travelers should also check any specific policies or guidelines relevant to their booking, as different airlines may have varied procedures regarding missed connections. It is always beneficial to review the terms and conditions of the ticket purchased through JustFly, as certain rules may apply. Information regarding contact details for airlines and JustFly can usually be found on the current web page....

JustFly offers a variety of payment methods to accommodate the preferences of its customers. Typically, accepted payment options include...

Yes, JustFly allows customers to book both multi-city and round-trip flights. For travelers looking to explore multiple destinations In addition to multi-city options, JustFly is also equipped to handle round-trip flights. Travelers can easily search for round-trip itineraries by entering a single departure city and a single return city along with the travel dates. This option typically provides travelers with straightforward pricing and scheduling, making it a practical choice for those returning to their original destination. When utilizing JustFly's services, it is important to review the various available options, as this will help in finding the best deals for the desired itinerary. For specific details about booking and available flights, individuals may want to check their current web page, which may provide more information and guidance....

JustFly does not have its own loyalty program for frequent flyers. As a travel booking platform, JustFly specializes in providing access It is important for travelers to enter their frequent flyer number when booking directly through JustFly to ensure that they receive the credit for their flights. If travelers are unsure about which programs to join or how to maximize their benefits, they may want to explore the specific airline websites for comprehensive information on their loyalty offerings. For further details, one can visit the JustFly website where additional information can often be found....

JustFly does cater to group bookings, but specific discount policies may vary based on several factors, including the size of the group,...

To find cheaper flights using JustFly, users can start by visiting the JustFly website and entering their departure and arrival locations, Searching for flights in incognito mode or clearing browsing history can also help to avoid price hikes based on previous searches. JustFly offers a variety of filters, enabling users to narrow down their options by price, duration, and number of stops, which can assist in finding the best deals that fit their preferences. Additionally, travelers can set fare alerts on JustFly to monitor price changes for specific routes. By signing up for the JustFly newsletter, users may receive exclusive discounts, promotional offers, or last-minute deals that can further reduce airfare costs. It is always a good idea to compare prices across different airlines available on the JustFly platform, as this can help in uncovering the best options available at any given time. Checking the current web page for updates and seasonal promotions may also reveal special deals that can lead to significant savings....