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Kayak Customer FAQ

Top Answers & How-to Guides

What is Kayak's Phone Number?

The question we are asked most often is about how to talk to Kayak customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Kayak customer service, get an answer now.

Recent Kayak Customer Questions

Find hotel reservation with confirmation code

To find your hotel reservation using the confirmation code, visit the website or app of the hotel or booking service where you made the reservation. Look for a section typically labeled “Manage My Booking” or “Find Reservation.” Enter your confirmation code along with any other required information to access your reservation details.
Asked May 2, 2025 6:30 PM

How Do I Change My Flight That I Booked on Kayak?

To change a flight booked on Kayak, you need to go through the airline directly, as Kayak is a travel search engine and does not handle ticket changes. Visit the airline's website or contact their customer service for assistance with changing your booking. Have your confirmation details handy for a smoother process.
Asked Mar 15, 2025 9:14 PM

How do i book Flight to Chennai from Sacramento from Sept16 to Oct 17

To book a flight from Sacramento to Chennai for the dates September 16 to October 17, you can use Kayak’s search tool. Enter Sacramento as your departure city and Chennai as your destination, then select your travel dates. Kayak will provide a list of available flights that you can compare based on price, duration, and other preferences. Once you find a suitable option, you can proceed with the booking directly through Kayak or the airline's website.
Asked Jul 20, 2024 6:10 PM

I need to know if my flight was reserved. I didn’t get a confirmation number

If you didn't get a confirmation number, it could be due to a glitch or the booking may not have been successfully completed. First, please check your email's inbox or spam folders. The confirmation could have ended up there. If that's not the case, please log into your Kayak account and look under "Trips" to see if your reservation appears. If your flight still doesn't show up, it's likely that your reservation didn't go through and we suggest rebooking your flight. Please note, rebooking should be done quickly to ensure you can secure your preferred flight.
Asked Mar 2, 2024 4:58 PM

Help me with my Kayak customer service issue

Booking and Reservations

How Do I Choose the Right Travel Booking Website?

Choosing the best travel site depends on your travel needs and preferences. Aggregator sites often provide the most choice and...

How Do I Change My Flight That I Booked on Kayak?

This article describes how to change your flight details for flights booked through Kayak.com. Because Kayak is both a third...

Can I book a hotel on Kayak?

Yes, booking a hotel through Kayak is possible as it provides a platform for users to search and compare various accommodations...

Can I rent a car through Kayak?

Kayak allows users to rent cars as part of its travel services. By entering pickup locations and rental dates on its website or...

Can I book a multi-city trip on Kayak?

Kayak allows users to book multi-city trips by selecting the multi-city option when searching for flights, enabling travelers...

What information do I need to provide for a booking on Kayak?

When booking through Kayak, users must provide essential information specific to their travel type, such as flights, hotels, or...

Payments and Policies

What are the accepted payment methods on Kayak?

Kayak is a travel search engine that helps users find and compare travel options but does not handle payments directly....

Is travel insurance available for purchase on Kayak?

Kayak does not sell travel insurance directly but offers links to third-party providers for users searching for flights,...

Can I earn loyalty points or miles when booking through Kayak?

While using Kayak is for comparing travel options, earning loyalty points or miles depends on the policies of individual...

What is Kayak's policy on booking cancellations?

Kayak itself does not set cancellation policies as it operates as a travel search engine. Users are redirected to providers...

Features and Tools

Is there a mobile app for Kayak?

Kayak has a mobile app for both iOS and Android that allows users to search for flights, hotels, car rentals, and travel deals...

Does Kayak offer travel guides or recommendations?

Kayak provides tools and insights for trip planning, including user reviews and destination information. While it does not...

Can I set price alerts for flights on Kayak?

Yes, users can create price alerts for flights on Kayak to monitor airfare changes. By searching for a flight and selecting the...

How do I view and manage my past bookings on Kayak?

To view and manage past bookings on Kayak, one should refer to the email confirmations from the specific travel provider, as...

How can I find the best deals for travel on Kayak?

To find the best travel deals on Kayak, users should utilize the search tool by entering their travel details. Using filters...
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Kayak issues reported to GetHuman
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