Recent LOT Polish Air Customer Questions
What's needed when flying with a child
When flying with a child on LOT Polish Air, international travel requires a child to have their own passport. On domestic flights within Poland, a child may be required to show proof of age. It's also recommended to bring snacks, activities, and comfort items to keep the child entertained during the flight. If the child is aged 2 or less, they won't need their own seat, but an infant safety seat for the child should be brought. For children between 2 and 11, LOT offers special children fares. Remember, on international flights, all children, regardless of age, must pay the airport taxes and charges.
Asked Apr 2, 2024 12:14 PM
Мне отменили рейсы LOT по маршруту Варшава-Майами-Варшава. Я бронировал и купил билеты через компанию Kiwi.com. К кому мне обратиться для возврата средств, которые я заплатил за полеты?
В таких случаях, вам нужно обратиться к компании, через которую вы приобрели билеты. В данном случае, вам необходимо связаться с Kiwi.com, так как они обрабатывали вашу покупку билетов. Они должны быть в курсе изменения вашего рейса и помогут вам с вопросами по поводу возврата денег. Помните, что процесс возврата может занять некоторое время и условия возврата зависят от политики компании Kiwi.com.
Asked Apr 1, 2024 1:52 PM
LOT отменил мне оплаченные и забронированные рейсы Варшава-Майами на 21.04.24 и Майами-Варшава на 05.05.24. Бронирование 507595979 через Kiwi.com. Как вернуть мне средства, которые я заплатил за полеты?
Извините, но, как помощник LOT Polish Air, мы не можем совершать операции с бронированиями, осуществленными через сторонние сайты (например, Kiwi.com). В таких случаях, для возврата средств вам следует обратиться непосредственно к компании, через которую вы сделали бронирование. Проверьте их политику возврата денег и следуйте необходимым шагам для возврата средств.
Asked Mar 30, 2024 10:27 AM
Dopo quanto tempo arriva la conferma di una prenotazione
Dopo aver completato la prenotazione di un volo con LOT Polish Air, la conferma di prenotazione dovrebbe arrivare quasi immediatamente nella tua email. Se non ricevi la conferma di prenotazione entro poche ore, è possibile che ci sia stato un problema con la tua prenotazione o con il tuo indirizzo email. In tal caso, si consiglia di controllare la cartella dello spam o di verificare l'indirizzo email utilizzato per la prenotazione. Se la conferma della prenotazione non arriva, potrebbe essere necessario ricontattare la compagnia aerea.
Asked Mar 19, 2024 7:39 PM
Non ho ricevuto conferma prenotazione
Se non hai ricevuto una conferma della tua prenotazione con LOT Polish Air, potrebbe esserci stato un problema con l'indirizzo email fornito o un ritardo nei sistemi di posta elettronica. È anche possibile che l'email sia finita nella cartella spam. Ti consigliamo di controllare la posta in arrivo e la cartella spam. Se ancora non riesci a trovare la conferma di prenotazione, potresti dover contattare direttamente LOT Polish Air.
Asked Mar 19, 2024 7:37 PM
Help me with my LOT Polish Air customer service issue
Company Information
What destinations does LOT Polish Air fly to?
LOT Polish Air offers a diverse range of destinations across Europe, Asia, and North America. Within Europe, travelers can explore
When it comes to its Asian routes, LOT Polish Airlines extends its services to destinations like Tokyo, Seoul, and Beijing, catering to both business and leisure travelers. In North America, LOT operates flights to key cities such as New York and Chicago, which are important hubs for travelers looking to connect with other destinations.
For the most up-to-date information regarding specific routes, it is advisable to check the official LOT Polish Air website, where current destinations and travel options are listed comprehensively....
Baggage and Policies
Can I make changes to my booked flight with LOT Polish Air?
Yes, changes to a booked flight with LOT Polish Air can generally be made, but the specific conditions depend on the fare type you
Most changes, if permitted, can be processed through LOT Polish Air's official website. Passengers may be able to modify their itinerary, including dates, times, and destination, directly online, subject to availability. If you require assistance with making changes or would like to explore your options further, it may be helpful to consult the relevant sections of the LOT website, where you can find detailed information and guidance on this process....
What is the cancellation policy for flights with LOT Polish Air?
LOT Polish Air has a cancellation policy that varies depending on the type of ticket purchased and the specific fare conditions associated
For instance, the economy class tickets typically have more restrictions when it comes to cancellations. However, higher class tickets might provide more flexibility, including options for partial refunds. It is also worth noting that if a flight is cancelled by LOT Polish Air for operational reasons, passengers are usually entitled to a full refund or rebooking on another flight.
For the most accurate and up-to-date information regarding specific fare rules and cancellation options, it would be advisable to visit the official LOT Polish Air website, where you can also find any recent changes to the policy....
Travel Services
Does LOT Polish Air offer any inflight services or entertainment?
LOT Polish Airlines provides a variety of inflight services and entertainment options to enhance the travel experience for its passengers.
In terms of entertainment, LOT Polish Airlines features a modern inflight entertainment system on many of its aircraft. Passengers can enjoy a selection of movies, television shows, and music, as well as the latest news programs. Additionally, the airline provides Wi-Fi services on select routes, allowing passengers to stay connected during their journey.
To find specific details regarding the services available on a particular flight or for more information about what to expect during the flight, it may be beneficial to visit the official LOT Polish Airlines website. ...
Are there any special services for passengers with disabilities?
LOT Polish Airlines is committed to providing a comfortable travel experience for passengers with disabilities or reduced mobility.
Upon request, LOT Polish can provide assistance with boarding, disembarking, and transfers between flights. They also offer wheelchair assistance and guidance through the airport terminals. Additionally, passengers can receive support in selecting appropriate seating arrangements that accommodate their needs.
For more detailed information about the accessibility services available, including any operational updates or specific procedures, it is a good idea to check the airline's official website. The website provides comprehensive resources and contact information should more assistance be required....
What are the check-in procedures at the airport?
Check-in procedures at the airport for LOT Polish Airlines typically involve a few key steps that passengers must follow. First, travelers
If a passenger has already checked in online and only has carry-on luggage, they can proceed directly to security and then to the departure gate. However, for those with checked baggage, they need to drop off their luggage at the dedicated counter.
Once the check-in process is complete, travelers will receive their boarding passes, which contain important information such as the flight number, boarding gate, and departure time. It is also advisable to check the LOT Polish Airlines website or the airport information screens for any updates regarding their flight status or gate changes....
What are the check-in procedures at the airport?
Check-in procedures at the airport for LOT Polish Airlines typically involve a few key steps that passengers must follow. First, travelers
If a passenger has already checked in online and only has carry-on luggage, they can proceed directly to security and then to the departure gate. However, for those with checked baggage, they need to drop off their luggage at the dedicated counter.
Once the check-in process is complete, travelers will receive their boarding passes, which contain important information such as the flight number, boarding gate, and departure time. It is also advisable to check the LOT Polish Airlines website or the airport information screens for any updates regarding their flight status or gate changes....
What are the check-in procedures at the airport?
Check-in procedures at the airport for LOT Polish Airlines typically involve a few key steps that passengers must follow. First, travelers
If a passenger has already checked in online and only has carry-on luggage, they can proceed directly to security and then to the departure gate. However, for those with checked baggage, they need to drop off their luggage at the dedicated counter.
Once the check-in process is complete, travelers will receive their boarding passes, which contain important information such as the flight number, boarding gate, and departure time. It is also advisable to check the LOT Polish Airlines website or the airport information screens for any updates regarding their flight status or gate changes....
What are the check-in procedures at the airport?
Check-in procedures at the airport for LOT Polish Airlines typically involve a few key steps that passengers must follow. First, travelers
If a passenger has already checked in online and only has carry-on luggage, they can proceed directly to security and then to the departure gate. However, for those with checked baggage, they need to drop off their luggage at the dedicated counter.
Once the check-in process is complete, travelers will receive their boarding passes, which contain important information such as the flight number, boarding gate, and departure time. It is also advisable to check the LOT Polish Airlines website or the airport information screens for any updates regarding their flight status or gate changes....
Traveler Information
What documents do I need to travel with LOT Polish Air?
When traveling with LOT Polish Air, passengers should ensure they have the appropriate documentation based on their destination and
For domestic flights within Poland, a national identification card may suffice. It is also advisable for travelers to have any travel insurance documentation, as this can be beneficial in case of emergencies. Passengers should check the specific requirements for their destination, as these can vary significantly.
LOT Polish Air's website often provides updated guidelines regarding travel requirements, so it may be useful to check the information specific to your itinerary before your trip....
What should I do if my flight is delayed or cancelled?
If a flight with LOT Polish Airlines is delayed or cancelled, passengers are advised to take several steps to address the situation.
It helps to keep your booking reference number handy for quicker service. Additionally, if at the airport, travelers should approach the airline's customer service desk for further assistance. The airline may also provide options for meals and accommodation depending on the circumstances. For specific policies regarding delays and cancellations, current terms can be found on the airline's website, which is a good resource for understanding your rights and options during such events....
What documents do I need to travel with LOT Polish Air?
When traveling with LOT Polish Air, passengers should ensure they have the appropriate documentation based on their destination and
For domestic flights within Poland, a national identification card may suffice. It is also advisable for travelers to have any travel insurance documentation, as this can be beneficial in case of emergencies. Passengers should check the specific requirements for their destination, as these can vary significantly.
LOT Polish Air's website often provides updated guidelines regarding travel requirements, so it may be useful to check the information specific to your itinerary before your trip....
What should I do if my flight is delayed or cancelled?
If a flight with LOT Polish Airlines is delayed or cancelled, passengers are advised to take several steps to address the situation.
It helps to keep your booking reference number handy for quicker service. Additionally, if at the airport, travelers should approach the airline's customer service desk for further assistance. The airline may also provide options for meals and accommodation depending on the circumstances. For specific policies regarding delays and cancellations, current terms can be found on the airline's website, which is a good resource for understanding your rights and options during such events....
What should I do if my flight is delayed or cancelled?
If a flight with LOT Polish Airlines is delayed or cancelled, passengers are advised to take several steps to address the situation.
It helps to keep your booking reference number handy for quicker service. Additionally, if at the airport, travelers should approach the airline's customer service desk for further assistance. The airline may also provide options for meals and accommodation depending on the circumstances. For specific policies regarding delays and cancellations, current terms can be found on the airline's website, which is a good resource for understanding your rights and options during such events....
What documents do I need to travel with LOT Polish Air?
When traveling with LOT Polish Air, passengers should ensure they have the appropriate documentation based on their destination and
For domestic flights within Poland, a national identification card may suffice. It is also advisable for travelers to have any travel insurance documentation, as this can be beneficial in case of emergencies. Passengers should check the specific requirements for their destination, as these can vary significantly.
LOT Polish Air's website often provides updated guidelines regarding travel requirements, so it may be useful to check the information specific to your itinerary before your trip....
What documents do I need to travel with LOT Polish Air?
When traveling with LOT Polish Air, passengers should ensure they have the appropriate documentation based on their destination and
For domestic flights within Poland, a national identification card may suffice. It is also advisable for travelers to have any travel insurance documentation, as this can be beneficial in case of emergencies. Passengers should check the specific requirements for their destination, as these can vary significantly.
LOT Polish Air's website often provides updated guidelines regarding travel requirements, so it may be useful to check the information specific to your itinerary before your trip....
What should I do if my flight is delayed or cancelled?
If a flight with LOT Polish Airlines is delayed or cancelled, passengers are advised to take several steps to address the situation.
It helps to keep your booking reference number handy for quicker service. Additionally, if at the airport, travelers should approach the airline's customer service desk for further assistance. The airline may also provide options for meals and accommodation depending on the circumstances. For specific policies regarding delays and cancellations, current terms can be found on the airline's website, which is a good resource for understanding your rights and options during such events....
Payments and Fees
Are there special fares for students or seniors?
LOT Polish Airlines does provide various fare options that may include special discounts for students and seniors, but the availability
To find the most current information on special fares for students or seniors, it is best to check the official LOT Polish Airlines website. This site typically features up-to-date details on promotional offers and fare categories, ensuring that travelers can easily locate the best deals applicable to their situation. Additionally, it might be helpful to visit the "Offers" or "Promotions" section for specific discounts available at any given time....
Are there special fares for students or seniors?
LOT Polish Airlines does provide various fare options that may include special discounts for students and seniors, but the availability
To find the most current information on special fares for students or seniors, it is best to check the official LOT Polish Airlines website. This site typically features up-to-date details on promotional offers and fare categories, ensuring that travelers can easily locate the best deals applicable to their situation. Additionally, it might be helpful to visit the "Offers" or "Promotions" section for specific discounts available at any given time....
Are there special fares for students or seniors?
LOT Polish Airlines does provide various fare options that may include special discounts for students and seniors, but the availability
To find the most current information on special fares for students or seniors, it is best to check the official LOT Polish Airlines website. This site typically features up-to-date details on promotional offers and fare categories, ensuring that travelers can easily locate the best deals applicable to their situation. Additionally, it might be helpful to visit the "Offers" or "Promotions" section for specific discounts available at any given time....
Are there special fares for students or seniors?
LOT Polish Airlines does provide various fare options that may include special discounts for students and seniors, but the availability
To find the most current information on special fares for students or seniors, it is best to check the official LOT Polish Airlines website. This site typically features up-to-date details on promotional offers and fare categories, ensuring that travelers can easily locate the best deals applicable to their situation. Additionally, it might be helpful to visit the "Offers" or "Promotions" section for specific discounts available at any given time....