The shipping for my online order should be free, but instead its almost $*** extra.

GetHuman7639724's problema de servicio al cliente con Lowe's de julio 2022

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Nombre de cuenta, dirección de entrega, número de teléfono de cuenta, dirección de correo electrónico de cuenta, número de pedido y fecha de pedido
The issue in GetHuman7639724's own words
Place an online order for five items. ... I want to place an online order for a five items that totals $***.**. According to the Lowe's website any order over $** should have free shipping applied. However, the estimated delivery charges for the order is $** extra. I want to know if this is in error and need help understanding why I am being charged for shipping.
I should have free shipping because those five items totals over $**.
I would like free shipping on the order or have the order shipped to my local Lowe's store for pickup.
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Lowe's

Problema de servicio al cliente
Reported by GetHuman7639724
jul. 16º, 2022 - hace 7 meses
Not resolved
Visto por 16 clientes hasta ahora
Problema similar a 18 otros
0 clientes que siguen esto