This is my third time contacting you about possible identity theft. You sent me a surv...

GetHuman-nancytwa's customer service issue with Lyft from June 2019

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The issue in GetHuman-nancytwa's own words
This is my third time contacting you about possible identity theft. You sent me a survey about your response to my problem - however I NEVER spoke with anyone. I think someone is driving using my information. THIS IS URGENT AS IT WAS A WEEK AGO. PLEASE RESPOND TO ME AT ***-***-**** ONLY. If you did speak to someone earlier it is the person who is using my identity. EMERGENCY! I have been trying to take care of this for a week - I hold Lyft liable for any problems related to this as you have NOT responded in a timely manner - OR AT ALL.
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Lyft

Customer service issue
Reported by GetHuman-nancytwa
Jun 23rd, 2019 - 4 mons ago
I have an issue with Lyft too
Not resolved
Seen by 4 customers so far
Similar issue to 46262 others
0 customers following this
Timeline
GetHuman-nancytwa started working on this issue
Jun 23rd 11:08pm
GetHuman-nancytwa indicated the issue is not fixed yet.
Jun 28th 2:37pm