I belong to Kaiser Permanente and got a ride to Vacaville Kaiser from my home in Davis...

GetHuman5809582's problema de servicio al cliente con Lyft de mayo 2022

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The issue in GetHuman5809582's own words
I belong to Kaiser Permanente and got a ride to Vacaville Kaiser from my home in Davis from Lyft through M.T.M., Kaiser's transportation service. There was never a problem with picking me up. They texted me when the driver was coming and described the vehicle. The problem is the pick up. Twice now I have been unable to contact Lyft to obtain a ride home to Davis from Kaiser Vacaville. This resulted in my having to wait HOURS in Vacaville before I got a ride home to Davis. I don't have a smart phone so I am unable to get a hold of Lyft through their site on my phone. Why in **** can't Lyft TEXT me to let me know when they're coming to pick me up and the vehicle description? Not everyone has a smart phone. My phone is a 'flip' phone. These experiences are blood pressure raising!!! - Bette Brown @ ***-***-****.

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Problema de servicio al cliente
Reported by GetHuman5809582
may. 22º, 2022 - hace un mes
Not resolved
Visto por 2 clientes hasta ahora
Problema similar a 322 otros
0 clientes que siguen esto


GetHuman5809582 comenzó a trabajar en este problema
may. 22º 10:32pm