I received a phone call yesterday from customer service with no voice mail. I don’t kno...

GetHuman-jmstabe's customer service issue with MasterCard from June 2019

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The issue in GetHuman-jmstabe's own words
I received a phone call yesterday from customer service with no voice mail. I don’t know my account number since my account hasn’t been used for over * years. Trying to find out if someone is trying to activate it on my old account. FRAUD. Someone recently hacked my bank and I’m concerned that this is going on. I don’t want this account activated without talking to me directly. I don’t answer numbers that I don’t know for sure who I’m speaking with. Call ‘MC main number and this was definitely not helpful. Can you provide me with a valid number without prompts so I call you directly?************. ???????
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MasterCard

Customer service issue
Reported by GetHuman-jmstabe
Jun 20th, 2019 - 6 mos ago
I have an issue with MasterCard too
Not resolved
Seen by 18 customers so far
Similar issue to 862 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-jmstabe started working on this issue
Jun 20th 5:56pm
GetHuman-jmstabe indicated the issue is not fixed yet.
Jun 20th 11:44pm
GetHuman-jmstabe indicated the issue is not fixed yet.
Jun 21st 12:13am
GetHuman-jmstabe indicated the issue is not fixed yet.
Jun 21st 5:05pm
GetHuman-jmstabe indicated the issue is not fixed yet.
Jun 21st 6:55pm
GetHuman-jmstabe indicated the issue is not fixed yet.
Jun 21st 8:01pm
GetHuman-jmstabe indicated the issue is not fixed yet.
Jun 21st 8:48pm
GetHuman-jmstabe indicated the issue is not fixed yet.
Jun 21st 8:49pm
GetHuman-jmstabe indicated the issue is not fixed yet.
Jun 23rd 5:46pm
GetHuman-jmstabe indicated the issue is not fixed yet.
Jun 23rd 9:51pm