I ordered a tablet online. After a couple weeks i went back to the site to see when to...

GetHuman-catinmo's customer service issue with MasterCard from June 2019

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The issue in GetHuman-catinmo's own words
I ordered a tablet online. After a couple weeks i went back to the site to see when to expect my order, and the whole site was gone! I even went to the confirmation email and tried getting thru that way, nope site is GONE. Netspend mastercard refuses to refund my money says my dispute is w the merchant. Wth there isn't one anymore! I filed w netspend and the FTC. Don't know what to do. Netspend continues to deny my claim
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MasterCard

Customer service issue
Reported by GetHuman-catinmo
Jun 25th, 2019 - 5 mos ago
I have an issue with MasterCard too
Not resolved
Seen by 7 customers so far
Similar issue to 868 others
0 customers following this
Timeline
GetHuman-catinmo started working on this issue
Jun 25th 2:06am
GetHuman-catinmo indicated the issue is not fixed yet.
Jun 25th 4:20pm
GetHuman-catinmo indicated the issue is not fixed yet.
Jun 28th 12:30pm