I took the *:** bus from Binghamton, NY to New York City, NY on * June ****. I had to...

GetHuman-lightgir's customer service issue with Megabus from June 2019

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The issue in GetHuman-lightgir's own words
I took the *:** bus from Binghamton, NY to New York City, NY on * June ****. I had to run for the bus as I was delayed by people partying in the streets in the area of the parking garage. The driver waited when he saw me and when he opened the door and I went to climb the steps, I was so breathless I could barely lift my legs. He waited with patience and asked if i was ok. When we came to the first stop, he went in and bought me a water bottle that I gratefully took. however, it was the very early hours and my brain wasn't working well and I never thought to pay him. I don't think I ever properly thanked him. This man went above and beyond what was necessary and I want to give him praise, thanks, and possibly a refund for water paid for being such a compassionate and wonderful driver and human. Excellent ride to nyc I cannot recommend your service enough!
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Megabus

Customer service issue
Reported by GetHuman-lightgir
Jun 16th, 2019 - 4 mons ago
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Seen by 3 customers so far
Similar issue to 5210 others
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GetHuman-lightgir started working on this issue
Jun 16th 7:39pm