Updated

Myntra Customer FAQ

Top Answers & How-to Guides

How do I Contact Myntra Customer Service?

The question we are asked most often is about how to talk to Myntra customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is it possible to shop on Myntra from outside of India?

Myntra primarily focuses on the Indian market and is well-known for its wide range of fashion and lifestyle products available for Some individuals choose to use third-party shopping services or parcel forwarding services to facilitate their purchases. These services provide an Indian address where the products can be delivered, and then the service forwards the items to the international address. However, it is crucial to understand any potential customs duties or import taxes that may apply when goods are shipped internationally. For the most accurate and up-to-date information regarding shopping on Myntra, it is advisable to check the official website or app, as they may add new international shipping options or policies in the future....
Ask any question you have about Myntra customer service, get an answer now.

Recent Myntra Customer Questions

Maine myntra par 1 week pahle 1gift card add kiya tha par vo abhi tak uska transaction log in progress dikha rha hai

Agar aapka gift card ka transaction log "in progress" dikh raha hai toh thoda intezar karein. Kabhi-kabhi transactions complete hone mein samay lag sakta hai. Agar kuch dhin ho jaane ke baad bhi yeh same status hai, toh aapko transaction ki jankari ke liye Myntra ki customer support se sampark karna chahiye. Link to the most up-to-date contact information is available right here on this page you are viewing.
Asked Feb 24, 2025 8:28 AM

I received used product and when apply for exchange the delivery agent rejected it saying it is used and make that product on hold now when I trying to contact myntra customer care there is no response

We're sorry to hear about your experience. If the delivery agent has marked your product as used and it's on hold, you may need to check the status of your request in your Myntra account. There is a link to the most up-to-date contact information right here on this page you're viewing for further assistance with your customer care inquiry.
Asked Feb 18, 2025 6:51 AM

My order is picked up even though it says return pick up has failed

If your order shows that the return pick-up has failed but you see that it has been picked up, there may be a system update delay. Keep an eye on your order status for any changes. If the issue persists, we recommend checking the latest updates on your return process as these can often resolve inconsistencies.
Asked Feb 17, 2025 5:58 PM

The product I ordered on myntra does not match in the photo..The tag ,order details ,desc in photo mention maroon but the delivery guy refuses to exchange. He is not ready to check the labels tags etc..either

If the product you received does not match the order details and description, it is typically eligible for an exchange or return. Please ensure you have all relevant details like order number, product description, and any photos showing the mismatch. The delivery personnel should assist with the exchange process. If you face any issues, refer to the link on this page for the most up-to-date contact information to resolve your concern.
Asked Feb 11, 2025 3:20 PM

How Do I Get Myntra to Refund a Charge?

To request a refund for a charge on Myntra, you need to initiate a return for the item you purchased. Once the item is returned and accepted by Myntra, the refund process will begin. Typically, the refund is processed back to the original payment method within a few business days. Please ensure that you follow the return policy and guidelines specified on the Myntra website for a smooth refund process.
Asked Jan 25, 2025 1:03 PM

Help me with my Myntra customer service issue

Order Tracking

How Do I Track an Order with Myntra?

There are two ways to track orders with Myntra:Heres some helpful tips to assist you.

How do I report a missing order with Myntra?

Accidents can happen when it comes to deliveries and sometimes that packaging you've been waiting for never shows up and can go missing....

Can I track multiple orders on Myntra at once?

Myntra allows customers to track their orders conveniently, but tracking multiple orders at once is typically not a direct feature...

Returns and Refunds

How Do I Get Myntra to Refund a Charge?

If you are not happy with your order on Myntra, you can return it and request a refund with these helpful tips.

How Do I Return an Item to Myntra?

If you aren't satisfied with the product that you receive, you can easily return it and seek refund or exchange with these helpful...

How long does it take to receive a refund from Myntra?

The time it takes to receive a refund from Myntra can vary depending on several factors. Typically, once the return package is received...

Can I exchange an item purchased on Myntra?

Yes, Myntra does offer an exchange policy for items that have been purchased through their platform. Generally, customers can exchange To initiate an exchange, customers typically need to log into their Myntra account, navigate to their order history, and select the product they wish to exchange. From there, the website will guide users through the exchange request process. Returning items are also usually required to be sent back to Myntra in accordance with their return guidelines. For the most accurate and detailed information, it is always recommended to check the current policies on the official Myntra website, as they may have specific guidelines or procedures in place....

What is Myntra's return policy?

Myntra has a customer-friendly return policy designed to enhance the shopping experience. Generally, customers have a window of thirty Certain products may have specific return conditions. For example, items that are part of a clearance sale or have been personalized may not be eligible for return. Additionally, some categories, such as innerwear or swimwear, may come with stringent return policies for hygiene reasons. To initiate a return, customers can use the Myntra app or website, where they can easily navigate to the orders section and follow the prompts to request a return. Once a return is initiated, Myntra arranges for a pick-up, making the process convenient for shoppers. Refunds are typically processed after the item is collected and examined, with the amount being credited back to the original payment method within a few days. Customers are encouraged to check the specific return policy details on the Myntra website for any variations or updates since policies may change periodically....

Order Management

What do I do if there's a problem with my Myntra order?

If you recieved your Myntra order and something isn't right or something is missing, there are steps you need to take to get the order...

Are there any shipping charges on Myntra?

Myntra typically has a policy regarding shipping charges that may vary depending on specific conditions such as the order value or...

Can I amend my order after it has been placed on Myntra?

Once an order has been placed on Myntra, making changes to it can be somewhat limited. Customers typically cannot modify an order after However, there is a possibility for customers to cancel an order if it has not yet been dispatched. If the order is eligible for cancellation, you may be able to place a new order with the desired amendments. It is advisable to review the current policies on order cancellation and modification available on the Myntra website, as these may provide more specific guidelines based on the type of products or the status of the order. To gather the most accurate and detailed information about a particular order or the current policies, it is recommended to check the Myntra website or the Myntra App for updates and instructions. This can help ensure that customers have the latest information directly from the source....

Payment and Shopping

What payment methods are accepted on Myntra?

Myntra offers a variety of payment methods to ensure a seamless shopping experience for its customers. Users can typically choose to...

Is it possible to shop on Myntra from outside of India?

Myntra primarily focuses on the Indian market and is well-known for its wide range of fashion and lifestyle products available for Some individuals choose to use third-party shopping services or parcel forwarding services to facilitate their purchases. These services provide an Indian address where the products can be delivered, and then the service forwards the items to the international address. However, it is crucial to understand any potential customs duties or import taxes that may apply when goods are shipped internationally. For the most accurate and up-to-date information regarding shopping on Myntra, it is advisable to check the official website or app, as they may add new international shipping options or policies in the future....
We look to the Myntra issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Myntra issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated