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Myntra Customer FAQ

Top Answers & How-to Guides

How do I Contact Myntra Customer Service?

The question we are asked most often is about how to talk to Myntra customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Myntra customer service, get an answer now.

Recent Myntra Customer Questions

Maine myntra par 1 week pahle 1gift card add kiya tha par vo abhi tak uska transaction log in progress dikha rha hai

Agar aapka gift card ka transaction log "in progress" dikh raha hai toh thoda intezar karein. Kabhi-kabhi transactions complete hone mein samay lag sakta hai. Agar kuch dhin ho jaane ke baad bhi yeh same status hai, toh aapko transaction ki jankari ke liye Myntra ki customer support se sampark karna chahiye. Link to the most up-to-date contact information is available right here on this page you are viewing.
Asked Feb 24, 2025 8:28 AM

I received used product and when apply for exchange the delivery agent rejected it saying it is used and make that product on hold now when I trying to contact myntra customer care there is no response

We're sorry to hear about your experience. If the delivery agent has marked your product as used and it's on hold, you may need to check the status of your request in your Myntra account. There is a link to the most up-to-date contact information right here on this page you're viewing for further assistance with your customer care inquiry.
Asked Feb 18, 2025 6:51 AM

My order is picked up even though it says return pick up has failed

If your order shows that the return pick-up has failed but you see that it has been picked up, there may be a system update delay. Keep an eye on your order status for any changes. If the issue persists, we recommend checking the latest updates on your return process as these can often resolve inconsistencies.
Asked Feb 17, 2025 5:58 PM

The product I ordered on myntra does not match in the photo..The tag ,order details ,desc in photo mention maroon but the delivery guy refuses to exchange. He is not ready to check the labels tags etc..either

If the product you received does not match the order details and description, it is typically eligible for an exchange or return. Please ensure you have all relevant details like order number, product description, and any photos showing the mismatch. The delivery personnel should assist with the exchange process. If you face any issues, refer to the link on this page for the most up-to-date contact information to resolve your concern.
Asked Feb 11, 2025 3:20 PM

How Do I Get Myntra to Refund a Charge?

To request a refund for a charge on Myntra, you need to initiate a return for the item you purchased. Once the item is returned and accepted by Myntra, the refund process will begin. Typically, the refund is processed back to the original payment method within a few business days. Please ensure that you follow the return policy and guidelines specified on the Myntra website for a smooth refund process.
Asked Jan 25, 2025 1:03 PM

Help me with my Myntra customer service issue

Order Tracking

How Do I Track an Order with Myntra?

There are two ways to track orders with Myntra:Heres some helpful tips to assist you.

How do I report a missing order with Myntra?

Accidents can happen when it comes to deliveries and sometimes that packaging you've been waiting for never shows up and can go...

Can I track multiple orders on Myntra at once?

Myntra allows for convenient order tracking, but it does not offer an option to track multiple orders simultaneously. Users can...

Returns and Refunds

How Do I Get Myntra to Refund a Charge?

If you are not happy with your order on Myntra, you can return it and request a refund with these helpful tips.

How Do I Return an Item to Myntra?

If you aren't satisfied with the product that you receive, you can easily return it and seek refund or exchange with these...

How long does it take to receive a refund from Myntra?

The duration for receiving a refund from Myntra varies, typically taking five to seven business days after they process the...

Can I exchange an item purchased on Myntra?

Myntra allows exchanges for items that are unused, in original packaging, and within a stipulated period, generally thirty days...

What is Myntra's return policy?

Myntra's return policy allows customers to return most products within thirty days of delivery, provided items are unworn,...

Order Management

What do I do if there's a problem with my Myntra order?

If you recieved your Myntra order and something isn't right or something is missing, there are steps you need to take to get...

Are there any shipping charges on Myntra?

Myntra's shipping charges depend on the order value, promotional offers, and delivery locations. Free shipping may be offered...

Can I amend my order after it has been placed on Myntra?

After placing an order on Myntra, changes are generally not allowed, including adjustments to address or item details, as...

Payment and Shopping

What payment methods are accepted on Myntra?

Myntra provides numerous payment options for smooth shopping, including credit and debit cards, net banking, digital wallets...

Is it possible to shop on Myntra from outside of India?

Myntra primarily caters to the Indian market and does not provide direct international shipping. Therefore, customers outside...
We look to the Myntra issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Myntra issues reported to GetHuman
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