Greetings, Customer Support Team**I have an issue for some time with my ncsoft account...

GetHuman6577461's problema de servicio al cliente con NCSoft de septiembre 2021

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Nombre del titular de la cuenta, número de cuenta (si corresponde), dirección de correo electrónico en la cuenta y dirección de facturación
The issue in GetHuman6577461's own words
Greetings, Customer Support Team**I have an issue for some time with my ncsoft account linked with my e-mail: *****@***.com i managed to change my password thinking that i had forgot my password and i couldn't not log in but after i had changed my password account, i am still not able to connect into my account so that i could download Blade & Soul latest Unreal Engine * Update. I had made some troubleshoot steps thinking it would solve something but it didn't.*The trouble shoot steps i made was: trying different browsers like: Opera GX, Microsoft Edge.. none of them worked. When i type my e-mail in and my password i do not gey any error just simple it loads couple of seconds and that nothing happens it dosen't tell me that my e-mail or password is wrong. Please investigate this case and tell me what is happening with my account. This is not the first time it happened to me, it happened multiple times past years !!!

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NCSoft

Problema de servicio al cliente
Reported by GetHuman6577461
sep. 9º, 2021 - hace un año
Not resolved
Visto por 18 clientes hasta ahora
Problema similar a 22 otros
0 clientes que siguen esto

Timeline

GetHuman6577461 comenzó a trabajar en este problema
sep. 9º, 2021 1:17pm