***************Hello net**. On **-**-** I purchase a pin through pinz**, pin number...

GetHuman6985778's problema de servicio al cliente con NET 10 de enero 2022

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Before contacting them, items GetHuman6985778 may need:
PIN en la cuenta, nombre del titular de la cuenta, número de teléfono, correo electrónico en la cuenta, dirección de facturación y últimos 4 de la Seguridad Social
The issue in GetHuman6985778's own words
***************Hello net**. On **-**-** I purchase a pin through pinz**, pin number **************. When I tried to add it to the phone it would not accept the pin. I was told with the phone being a *g that you no longer supported the phone and I could not add airtime. I contacted pinzoo and ask for a refund. We have been going back and forth from that date until now. I received an email today from pinzoo and this is what they said. According to Net**'s records, the PIN code was redeemed to your Net ** phone number which is why we are unable to process the refund. The phone number at the time was ***-***-**** and the airtime was never added. Can you help me??

GetHuman6985778 did not yet indicate what NET 10 should do to make this right.

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NET 10

Problema de servicio al cliente
Reported by GetHuman6985778
ene. 4º, 2022 - hace 7 meses
Not resolved
Visto por 5 clientes hasta ahora
Problema similar a 690 otros
0 clientes que siguen esto

Timeline

GetHuman6985778 comenzó a trabajar en este problema
ene. 4º 4:39pm