I subscribed to Netflix last Sept. **, **** and have been watching movies since then bu...

GetHuman-lynsding's problema de servicio al cliente con Netflix de octubre 2020

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The issue in GetHuman-lynsding's own words
I subscribed to Netflix last Sept. **, **** and have been watching movies since then but after several days something went wrong with my WiFi so I had it fixed but I could no longer be connected with Netflix. I was trying several time to unsubscribe to Netflix using a new password because I forgot the password I used then but I could not proceed because Netflix is requiring me to subscribed again for another plan. I wish to unsubscribe or to cancel my first subscription before I subscribe for a new plan. I’m afraid paying for two subscriptions when in fact I’m using only one. Please terminate my subscription I entered on September. ** which is already being collected or billed through my credit card. I wish to have a new subscription after my first subscription to Netflix is cancelled. Thank you. **Evelyn S. Dinglasan ******@***.com************

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Netflix

Problema de servicio al cliente
Reported by GetHuman-lynsding
oct. 20º, 2020 - hace un mes
Not resolved
Visto por 4 clientes hasta ahora
Problema similar a 18744 otros
0 clientes que siguen esto

Timeline

GetHuman-lynsding comenzó a trabajar en este problema
oct. 20º 4:40pm