I made a purchase to add money on my Nintendo Switch, but an error occurred mid-transac...

GetHuman-joshuamd's customer service issue with Nintendo from June 2019

Help with my Nintendo issue
The issue in GetHuman-joshuamd's own words
I made a purchase to add money on my Nintendo Switch, but an error occurred mid-transaction (ie. loss of internet connection) and the transaction did not continue on Nintendo's end. However, after confirming with my credit card company, the money spent in the transaction was reserved and remains unclaimed by Nintendo. How can I let Nintendo register the purchase so that I don't have to wait ** days (when the reservation of fund is cancelled) to make the purchase again?
GetHuman-joshuamd did not yet indicate what Nintendo should do to make this right.
I have an issue with Nintendo too
How GetHuman-joshuamd fixed the problem
If the transaction does not reflect on Nintendo's side, then there is no other way than to wait for the credit card company to release the funds.
Please help with my Nintendo issue
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Customer service issue
Reported by GetHuman-joshuamd
Jun 29th, 2019 - 2 mons ago
I have an issue with Nintendo too
GetHuman-joshuamd shared how to fix
Seen by 6 customers so far
Similar issue to 2716 others
0 customers following this
Items needed
Email on Account
Game Name
Console Type
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Name of Account Holder
GetHuman-joshuamd started working on this issue
Jun 29th 1:26pm
GetHuman-joshuamd confirmed the issue is fixed. Hooray!
Jun 30th 1:41pm