I’ve called OnStar to get help with a account issue due to me getting billed on the sam...

GetHuman-taylordm's problema de servicio al cliente con OnStar de diciembre 2018

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Quién realizó la reserva, Referencia de la reserva, Dirección de facturación, Dirección de correo electrónico en la cuenta y Número del programa de lealtad (si corresponde)
The issue in GetHuman-taylordm's own words
I’ve called OnStar to get help with a account issue due to me getting billed on the same date for Roadside services and AT&T internet. The representative explain that they don’t do that due to the start dates of the services. I calked What can be canceled to start making the payments on the same date. He began to become irate.. I asked To speak to a manager , he said that a manager wasn’t available at the time , the cancellation department was closed, basically summed up that nobody couldn’t help me. The Rep attempted to mute the phone but didn’t , he marked me an spoke into his language about the phone call. I’m a valuable customer of OnStar and i felt like I wasn’t treat like a customer. I’ve worked into Customer Service for many years so I know How things work and today’s phone call was out of line and disrespectful. I would like to be compensated for another service plan that I can pay on the same date. **Thank you. *I can be reached at(***) ******* *My Name is Sade Taylor

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Problema de servicio al cliente
Reported by GetHuman-taylordm
dic. 30º, 2018 - hace 4 años
Not resolved
Visto por 7 clientes hasta ahora
Problema similar a 558 otros
0 clientes que siguen esto


GetHuman-taylordm comenzó a trabajar en este problema
dic. 30º, 2018 5:51pm