I’ve called OnStar to get help with a account issue due to me getting billed on the sam...

GetHuman-taylordm's problema de servicio al cliente con OnStar de diciembre 2018

7 vistas | 558 similar | 0 siguiendo
Ayuda con mi problema OnStar
Next: our robot will wait on hold for GetHuman-taylordm to get a OnStar rep on the line!
Always use the GetHuman Phone to call OnStar. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-taylordm's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-taylordm may need:
Quién realizó la reserva, Referencia de la reserva, Dirección de facturación, Dirección de correo electrónico en la cuenta y Número del programa de lealtad (si corresponde)
The issue in GetHuman-taylordm's own words
I’ve called OnStar to get help with a account issue due to me getting billed on the same date for Roadside services and AT&T internet. The representative explain that they don’t do that due to the start dates of the services. I calked What can be canceled to start making the payments on the same date. He began to become irate.. I asked To speak to a manager , he said that a manager wasn’t available at the time , the cancellation department was closed, basically summed up that nobody couldn’t help me. The Rep attempted to mute the phone but didn’t , he marked me an spoke into his language about the phone call. I’m a valuable customer of OnStar and i felt like I wasn’t treat like a customer. I’ve worked into Customer Service for many years so I know How things work and today’s phone call was out of line and disrespectful. I would like to be compensated for another service plan that I can pay on the same date. **Thank you. *I can be reached at(***) ******* *My Name is Sade Taylor

GetHuman-taylordm did not yet indicate what OnStar should do to make this right.

How GetHuman-taylordm fixed the problem

We are waiting for GetHuman-taylordm to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get OnStar's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
¿Tienes OnStar problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-taylordm fixes it.
This email address isn't valid

OnStar

Problema de servicio al cliente
Reported by GetHuman-taylordm
dic. 30º, 2018 - hace 4 años
Not resolved
Visto por 7 clientes hasta ahora
Problema similar a 558 otros
0 clientes que siguen esto

Timeline

GetHuman-taylordm comenzó a trabajar en este problema
dic. 30º, 2018 5:51pm