I’ve called OnStar to get help with a account issue due to me getting billed on the sam...
GetHuman-taylordm's problema de servicio al cliente con OnStar de diciembre 2018
7 vistas | 558 similar | 0 siguiendo
Ayuda con mi problema OnStar
Next: our robot will wait on hold for GetHuman-taylordm to get a OnStar rep on the line!
Always use the GetHuman Phone to call OnStar. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-taylordm's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-taylordm may need:
Quién realizó la reserva, Referencia de la reserva, Dirección de facturación, Dirección de correo electrónico en la cuenta y Número del programa de lealtad (si corresponde)
The issue in GetHuman-taylordm's own words
I’ve called OnStar to get help with a account issue due to me getting billed on the same date for Roadside services and AT&T internet. The representative explain that they don’t do that due to the start dates of the services. I calked What can be canceled to start making the payments on the same date. He began to become irate.. I asked To speak to a manager , he said that a manager wasn’t available at the time , the cancellation department was closed, basically summed up that nobody couldn’t help me. The Rep attempted to mute the phone but didn’t , he marked me an spoke into his language about the phone call. I’m a valuable customer of OnStar and i felt like I wasn’t treat like a customer. I’ve worked into Customer Service for many years so I know How things work and today’s phone call was out of line and disrespectful. I would like to be compensated for another service plan that I can pay on the same date. **Thank you. *I can be reached at(***) ******* *My Name is Sade Taylor
GetHuman-taylordm did not yet indicate what OnStar should do to make this right.
I have an issue with OnStar too
How GetHuman-taylordm fixed the problem
We are waiting for GetHuman-taylordm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.