Had altice installed jn Sunday turned on tv this morning no source. Got home from work...

GetHuman7274287's problema de servicio al cliente con Optimum de marzo 2022

Ayuda con mi problema Optimum
First: share to improve GetHuman7274287's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7274287 may need:
Nombre del titular de la cuenta, dirección de facturación, número de teléfono en la cuenta, PIN / contraseña y últimos 4 del SSN
The issue in GetHuman7274287's own words
Had altice installed jn Sunday turned on tv this morning no source. Got home from work no source. I confirmed hdmi. And tv connected but I have no sound, can’t change channel snd screen is fogged*dimmed. Please let me know what to use in remote to fix problems thank you

GetHuman7274287 did not yet indicate what Optimum should do to make this right.

I have an issue with Optimum too
How GetHuman7274287 fixed the problem

We are waiting for GetHuman7274287 to fix the problem and share the solution with the rest of us customers.

Please help with my Optimum issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Optimum customer problems.
¿Cómo cambio mi proveedor de Internet a Optimum?¿Cómo obtengo Optimum para reducir mi tarifa mensual?¿El servicio de Internet Optimum es bueno?¿Qué preguntas debo hacerle a Optimum al comprar un proveedor de Internet?¿Optimum tiene la mejor satisfacción del cliente por el servicio de Internet?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I just had Optimum (Altice) cable installed yesterday in my new home. I am a form...I changed the batteries in my altice one optimum remote and it’s not working. Al...
FIX: Point remote at box. Hold down numbers * and *.We had terrible service with Optimum Altice and have tried to call for over a mon...I had optimum on line forever....I called and asked how much to up grade to altic...*) cancel phone. *) downgrade tv service, from Optimum Preferred to Optimum CoreMy bedroom TV is not working since around *am this morning. The worst "on" and...Cannot turn off tv with remote.*Also cannot change channels*Cannot use alticeWant $** home tech visit waived. Problem due to incorrect initial install by opti...To:*Optimum ***** Park St, *Peekskill, NY ***** **Mail your payment to:*Altice USA...To Whom it may concern: **We had optimum installed on *-**-**** with a promotion...
Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
¿Tienes Optimum problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Optimum

Problema de servicio al cliente
Reported by GetHuman7274287
mar. 28º, 2022 - hace 3 meses
I have an issue with Optimum too
Not resolved
Visto por 2 clientes hasta ahora
Problema similar a 291 otros
0 clientes que siguen esto

Timeline

GetHuman7274287 comenzó a trabajar en este problema
mar. 28º 8:42pm