Had altice installed jn Sunday turned on tv this morning no source. Got home from work...

GetHuman7274287's problema de servicio al cliente con Optimum de marzo 2022

Ayuda con mi problema Optimum
First: share to improve GetHuman7274287's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7274287 may need:
Nombre del titular de la cuenta, dirección de facturación, número de teléfono en la cuenta, PIN / contraseña y últimos 4 del SSN
The issue in GetHuman7274287's own words
Had altice installed jn Sunday turned on tv this morning no source. Got home from work no source. I confirmed hdmi. And tv connected but I have no sound, can’t change channel snd screen is fogged*dimmed. Please let me know what to use in remote to fix problems thank you

GetHuman7274287 did not yet indicate what Optimum should do to make this right.

How GetHuman7274287 fixed the problem

We are waiting for GetHuman7274287 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
¿Tienes Optimum problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Optimum

Problema de servicio al cliente
Reported by GetHuman7274287
mar. 28º, 2022 - hace 3 meses
Not resolved
Visto por 2 clientes hasta ahora
Problema similar a 291 otros
0 clientes que siguen esto

Timeline

GetHuman7274287 comenzó a trabajar en este problema
mar. 28º 8:42pm