Fault Ref: *********Optus said yesterday our street fault is fixed which took * weeks...

GetHuman941442's customer service issue with Optus - Faults from August 2018

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The issue in GetHuman941442's own words
Fault Ref: *********Optus said yesterday our street fault is fixed which took * weeks. Today our internet connection dropped out again for another hour. My neighbour the same issue*We have a HSC Student. Exams are starting. This is not good enough please fix ***%. I believe NBN technicians in Bowman Street a month ago has disrupted our Optus lines causing our Street issues. Can Optus please fix ASAP
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Optus - Faults

Customer service issue
Reported by GetHuman941442
Aug 2nd, 2018 - a yr ago
I have an issue with Optus - Faults too
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Seen by 15 customers so far
Similar issue to 185 others
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Timeline
GetHuman941442 started working on this issue
Aug 2nd, 2018 4:04am
GetHuman941442 indicated the issue is not fixed yet.
Aug 2nd, 2018 6:02am
GetHuman941442 indicated the issue is not fixed yet.
Aug 2nd, 2018 6:02am
GetHuman941442 indicated the issue is not fixed yet.
Aug 2nd, 2018 6:03am
GetHuman941442 indicated the issue is not fixed yet.
Aug 3rd, 2018 5:40am
GetHuman941442 indicated the issue is not fixed yet.
Aug 3rd, 2018 5:40am
GetHuman941442 indicated the issue is not fixed yet.
Aug 3rd, 2018 5:41am