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Orbitz Customer FAQ

Top Answers & How-to Guides

What is Orbitz's Phone Number?

The question we are asked most often is about how to talk to Orbitz customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Orbitz customer service, get an answer now.

Recent Orbitz Customer Questions

I keep getting this notification every time I try to book. "We weren't able to complete your booking. Please wait a moment and try again."

This issue may be due to a variety of reasons such as network connectivity, website glitches, or high traffic volumes. It's always a good idea to ensure that your internet connection is stable before you attempt to book. Also, try clearing your browser cache and cookies or use a different browser. If the issue still persists, it could be a temporary technical issue on Orbitz's end, and we apologize for the inconvenience. Please continue to wait a little while longer, and then try again.
Asked Apr 12, 2024 3:16 PM

How do I use my gift card to book a hotel

To use your gift card to book a hotel on Orbitz, start by searching for your preferred destination and travel dates. Once you've selected a hotel, proceed to the checkout page. Here, look for a section labeled "Payment". In this section, there should be an option to redeem a gift card. Simply enter the number on the back of your Orbitz gift card and apply it to your purchase. If the value of the gift card covers the full cost, you won't need to provide any additional payment details. If there's a remaining balance, you can then input your preferred method of payment to cover it.
Asked Mar 6, 2024 11:24 PM

Help me with my Orbitz customer service issue

Flight Changes

How Do I Change My Flight with Orbitz?

Changing or canceling a flight with Orbitz is relatively quick and easy. In most cases, you'll be able to make the changes you...

How Do I Select My Seat on My Orbitz Reservation?

When making your flight reservations through Orbitz, you have the option with a lot of packages to select your seating. During...

What is Orbitz's cancellation policy for flights?

The cancellation policy for flights booked through Orbitz varies by airline and ticket type. Many airlines offer non-refundable...

Customer Support

How Do I Talk to Orbitz Customer Support?

Customers may face an unexpected issue while using Orbitz. Fortunately, you can get in touch with its customer support quickly....

How Do I Correct My Name on My Orbitz Booking?

When you are considering making a purchase, it is wise to first check the terms and purchasing policy of the seller. In...

Can I make changes to my car rental reservation on Orbitz?

Yes, users can typically modify car rental reservations on Orbitz, though policies may differ by rental company. Changes can...

Hotel Reservations

How Do I Cancel My Hotel Reservation with Orbitz?

Canceling your hotel reservation with Orbitz is easy, and there are four different ways to do so. You can cancel your booking...

Can I add travel insurance to my Orbitz reservation?

Yes, travel insurance can be added to an Orbitz reservation during booking or after by accessing reservation details. It is...

What should I do if I did not receive my itinerary after booking?

If the itinerary is not received after booking with Orbitz, first check the correct email and search spam folders. If it is...

Orbitz Rewards

What is Orbitz Rewards?

Orbitz Rewards is a loyalty initiative for frequent travelers that allows members to earn points on eligible flights, hotels,...

How do I earn and redeem Orbitz Rewards points?

Earning and redeeming Orbitz Rewards points involves booking travel services through Orbitz.com, where you generally earn one...

Can I book vacation packages through Orbitz?

Customers can book vacation packages through Orbitz that include flights, hotels, rental cars, and activities, which can lead...

What is Orbitz Rewards?

Orbitz Rewards is a loyalty initiative for frequent travelers that allows members to earn points on eligible flights, hotels,...

Payments and Policies

What payment methods does Orbitz accept?

Orbitz accepts various payment options including major credit cards like Visa, MasterCard, American Express, and Discover, as...

Can I earn airline miles when booking through Orbitz?

Orbitz generally permits users to earn airline miles when booking flights, provided they enter their frequent flyer number...

What is Orbitz's policy on price matching?

Orbitz offers a price match guarantee that allows customers to match lower prices found elsewhere for the same travel itinerary...
We look to the Orbitz issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Orbitz issues reported to GetHuman
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