Ourtime.com Customer FAQ

There is a link to the most up-to-date contact information right here on this page that you are viewing.

If you are receiving emails from Ourtime despite not signing up, it's possible that your email address was mistakenly added to their system, or someone else used it to create an account. To stop receiving emails and have your information removed, please refer to the link for the most up-to-date contact information on this page.

It sounds like there may be a temporary issue with the OurTime login. Make sure you’re trying to log in on the correct OurTime site and not on Match.com. Clear your browser's cache and cookies, then try to log in again. If the problem persists, there may be updates or maintenance occurring with the site. You can refer to the link on this page for the most up-to-date contact information if you need further assistance.

No, to have a visible account on Ourtime.com, you need to hold a membership. A membership allows you to access various features that enhance your experience on the platform.

If you're being asked to verify your phone number and it's not allowing you to proceed, double-check that you entered the correct phone number. Ensure that your phone is receiving messages and that the verification code hasn't expired. If you're still having trouble, there could be a temporary issue with the system. Please try again after some time.