Since the firmware update in May ****, a message appears to confirm privacy settings. W...

GetHuman725483's customer service issue with Panasonic from May 2018

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The issue in GetHuman725483's own words
Since the firmware update in May ****, a message appears to confirm privacy settings. When pressing ok, the unit goes into Net mode and I just get a black screen. Same again after soft and hard reset. Remote recording also does not work any more. When doing a network connection test the screen also goes black.
GetHuman725483 did not yet indicate what Panasonic should do to make this right.
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Panasonic

DMR-HWT***
Customer service issue
Reported by GetHuman725483
May 28th, 2018 - a yr ago
I have an issue with Panasonic too
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Seen by 10 customers so far
Similar issue to 44 others
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Timeline
GetHuman725483 started working on this issue
May 28th, 2018 6:59pm
GetHuman725483 indicated the issue is not fixed yet.
May 28th, 2018 8:01pm
GetHuman725483 indicated the issue is not fixed yet.
May 28th, 2018 8:02pm
GetHuman725483 indicated the issue is not fixed yet.
May 29th, 2018 8:51pm