© GetHuman Inc.

Partsgeek.com Customer FAQ

Top Answers & How-to Guides

What is Partsgeek.com's Phone Number?

The question we are asked most often is about how to talk to Partsgeek.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Partsgeek.com customer service, get an answer now.

Recent Partsgeek.com Customer Questions

Will my part arrive before january 18 if i ordered it yesterday

Delivery times can vary based on the shipping method selected and the location. If you ordered a part yesterday, it may arrive before January 18, but this is not guaranteed. Check the estimated delivery date provided during the checkout process for a more accurate timeframe.
Asked Jan 10, 2025 9:19 AM

I order my part yesterday when will it be sent

Orders are typically processed and shipped within one to two business days. Once your order is shipped, you will receive a tracking number to follow its progress. Please refer to your order confirmation for specific details regarding your shipment.
Asked Jan 10, 2025 9:18 AM

I ordered two parts a fuel pump and a water pump.Ididnt received the water pump.I received the fuel pump. This is an incomplete order, the order number is 18-118270736

We're sorry to hear about the incomplete order. To resolve this, we recommend finding the contact link on the page you're viewing, which will provide the most current information for reaching Partsgeek's customer service. They will be able to check your order status and rectify any issues. While we know this isn't ideal, they are certainly there to help make right any problems with your order. Please have your order number ready when contacting them to expedite the process.
Asked May 2, 2024 5:41 AM

where do I put my tracking number for returns

You put your tracking number for returns within the return package that's sent back to Partsgeek.com. It's important to note the tracking number on the shipping receipt after mailing off your return. This number allows you to track when Partsgeek receives your return. Also, if there is a Returns section in your account dashboard on the website, you may be able to input that tracking number there for further reference. Please be sure to keep the receipt or documentation proving you have sent the items back. This is your proof of return while you wait for Partsgeek to process it.
Asked Mar 28, 2024 12:55 AM

Power steering line for 09 pt cruiser

Yes, PartsGeek.com does provide a selection of power steering hoses for a 2009 PT Cruiser. The site's detailed catalog system should allow you to find the exact part you're looking for. You can search by the make, model, and year of your vehicle. Prices and availability may vary depending on the chosen brand and product, so we encourage you to browse through the available options to find the one that best suits your needs. Remember, it's critical to use the correct power steering line to ensure proper vehicle performance.
Asked Mar 16, 2024 11:08 AM

Help me with my Partsgeek.com customer service issue

Returns and Exchanges

How do I return an order to Partsgeek.com?

Partsgeek has a strict 30-day return policy where items cannot be returned after the allotted time. You need an RMA number to...

What is your return policy?

Partsgeek.com has a straightforward return policy allowing returns of unused items within about thirty days. Customers may need...

What should I do if I received the wrong part?

If the wrong part was received from Partsgeek.com, first confirm the error by checking your order confirmation against what was...

How do I track the return status of my order?

To track a return on Partsgeek.com, customers must log into their account and check their order history for updates regarding...

What happens if my order is damaged during shipping?

If a customer's order from Partsgeek.com is damaged while shipping, they should inspect the package promptly and document any...

Shipping Information

What is the shipping cost for my order?

Shipping costs at Partsgeek.com depend on factors such as destination, item weight, and chosen shipping method. Customers can...

How long does it take to receive an order?

Delivery times for orders from PartsGeek.com depend on factors like shipping method and destination. Standard shipping...

Can I track my order?

Customers of Partsgeek.com can track their orders through provided email confirmations that usually contain tracking details....

Do you offer international shipping?

Partsgeek.com mainly serves customers in the United States, but they are aware of interest in international shipping. While...

Can I expedite my shipping?

Partsgeek.com provides various shipping choices, including possible expedited shipping, depending on the items and destination....

Payment and Discounts

What payment methods do you accept?

Partsgeek.com provides various payment options, mainly accepting major credit cards like Visa, MasterCard, American Express,...

Are there any discounts or promotions available?

Partsgeek.com regularly provides various discounts and promotions, including sales and special offers. These promotions can...

Order Management

Can I cancel my order?

Customers can cancel orders on Partsgeek.com if the request is made before processing or shipping occurs. Quick action improves...

Do you offer any warranty on parts?

PartsGeek.com generally includes warranties on auto parts, which can differ based on the manufacturer and specifics of the...

Are there any warranty options available for parts purchased?

Partsgeek.com generally provides warranty options for parts, often through the manufacturer, which cover material and...

Store Information

Do you have a physical store location?

Partsgeek.com operates exclusively online and does not have a physical store for in-person shopping. This model allows for a...

How can I find specific parts for my vehicle on PartsGeek?

To locate specific vehicle parts on Partsgeek.com, users can utilize the search bar on the homepage to enter relevant keywords....
We look to the Partsgeek.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Partsgeek.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!