I am unable to login to my Paypal account. the last time I used Paypal was on april...

GetHuman-gwb_one's customer service issue with PayPal from June 2018

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The issue in GetHuman-gwb_one's own words
I am unable to login to my Paypal account. the last time I used Paypal was on april * to pay for an Ebay purchase. Using the * ways to contact me: home phone of ***-***-**** is no longer in service. Please change phone number to my cel phone of ***-***-****. The security questions of my father's middle name is fine, but I do not know my grandmother's maiden name. Please allow me to change this security question. The request to email me the code to enter to change password: I cannot view both the paypal portal and my yahoo portal side by side to do this. Please help. Thank you.
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PayPal

Customer service issue
Reported by GetHuman-gwb_one
Jun 11th, 2018 - a yr ago
I have an issue with PayPal too
Fixed
Seen by 27 customers so far
Similar issue to 565 others
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Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman-gwb_one started working on this issue
Jun 11th, 2018 2:23pm
GetHuman-gwb_one indicated the issue is not fixed yet.
Jun 11th, 2018 5:30pm
GetHuman-gwb_one indicated the issue is not fixed yet.
Jun 11th, 2018 5:35pm
GetHuman-gwb_one indicated the issue is not fixed yet.
Jun 11th, 2018 5:44pm