PayPal Customer FAQ

To lift a permanent limitation on your PayPal account, you typically need to fulfill certain requirements or provide additional information. This may include verifying your identity or financial information. Log in to your PayPal account, and check the Resolution Center for specific steps tailored to your situation. Following the instructions provided there will help you work towards resolving the limitation.

To resolve the issue with your PayPal account, log in to your PayPal account and check for any notifications or messages regarding the information needed. Follow the instructions provided to submit the required documentation or details. Completing this promptly will help in reviewing and reinstating your account quickly. If you need further assistance, there's a link to the most up-to-date contact information right here on this page.

If you no longer have access to your phone for 2-step verification, you can use an alternative method to regain access. Typically, PayPal allows you to verify your identity through other means, such as answering security questions or using email verification. Follow the prompts on the login page to find these options. If you're unable to regain access through those methods, there is a link to the most up-to-date contact information right here on this page.

To stop a charge you did not authorize, you should log into your PayPal account and report the unauthorized transaction. Look for the "Resolution Center" and follow the prompts to dispute the transaction. You may need to provide details about the charge. It's also important to check if your account information is secure and consider changing your password.

To regain access to your PayPal account, use the "Having trouble logging in?" option on the login page. Follow the prompts to verify your identity. If you can't access the old phone number for verification, you may have options like answering security questions or receiving an email. If these methods do not work, you may need to refer to the most up-to-date contact information available on this page for further assistance.